Creative Zen Micro not being registered?

[Chibi-Sorrow]

Okay, so here is my dilema:

I have a Creative Zen Micro Mp3 player. It always worked fine with my old
Laptop (windows XP) and it originally worked with this laptop (windows
Vista). Then after my computer crash and I had to restore everything, it
stopped syncing right with the computer. Every time I plug the USB cable in,
it says the device is not connected. Now, another problem is that I have to
update the firmware on my Mp3 player in order for it to work (So I can also
put more music onto it). But in order to do that, I need it to connect.

See my problem?

Any help is appreciated.

Oh, and before I forget: Yes, I tried changing USB cords and different USB
ports.

 

[miguel]

Okay, so here is my dilema:

I have a Creative Zen Micro Mp3 player. It always worked fine with my old
Laptop (windows XP) and it originally worked with this laptop (windows
Vista). Then after my computer crash and I had to restore everything, it
stopped syncing right with the computer. Every time I plug the USB cable in,
it says the device is not connected. Now, another problem is that I have to
update the firmware on my Mp3 player in order for it to work (So I can also
put more music onto it). But in order to do that, I need it to connect.

See my problem?

Any help is appreciated.

Oh, and before I forget: Yes, I tried changing USB cords and different USB
ports.

hello chibi

iam miguel from nj iam going thru the same exact problem with my zen my
computer lets it charge but it doesnt reconise the device its pluged and i
try to down load the softwear to reboot it but nothing is there any way u can
hekp me it was working fine but my daughter started to mess with it and
reformatted the device and not its not working is there any way 4 me to have
my laptop reconise the device pls help thanx have a great day

 

[Chibi-Sorrow]

See if what works? And I've tried reinstalling it several times. On a side
note, I don't have the disk anymore, but that wasn't a big issue the first
time I got this laptop (because I haven't had the disk for over a year now).

 

[Scott T. Indresano]

You should be able to reset the MP3 player. Follow this link:
http://193.95.171.83/SRVS/CGI-BIN/W...SET=ws:http://us.creative.com/,Case=obj(4794)