Contacts folder associated with the address could not be opened

[Guest]

I created a new mail profile but still have the same problem, 2 contact
folders.

 

[Brian Tillman]

I created a new mail profile but still have the same problem, 2
contact folders.

Two Contacts folders in which view? Describe exactly how to reproduce.

 

[pcantele]

Two Contacts folders in which view? Describe exactly how to reproduce.

Brian;
Thanks for the answers, but I still have the problem, too.
I'm running WinXP and Outlook 2003, upgraded from Outlook 2000. When
I click on the contacts button in the navigation pane, all my contacts
are there. When I open the Address Book from the Tools menu, I get a
message saying it can't display the adress list. The Contacts Folder
associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions. (this is my
computer and I am the administrator, so permissions aren't an issue.)
I don't know how to fix this, either.
When I open the Add. book under Tools, there is a pull-down box that
lists 'Outlook Address Book', 'Contacts', 'Contacts', and 'Personal
Address Book'. My contacts are in the second 'Contacts'.
Where should they be? How do I get them there?
Please advise.
Regards,
Pete

 

[Brian Tillman]

I'm running WinXP and Outlook 2003, upgraded from Outlook 2000. When
I click on the contacts button in the navigation pane, all my contacts
are there.

Clicking the "Contacts" button at the bottom of the Navigation Pane will
show you all the Contacts folders you have in the Navigation Pane and will
display the contents of your default Contacts folder in the large pane to
the right.

When I open the Address Book from the Tools menu, I get a
message saying it can't display the adress list. The Contacts Folder
associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions. (this is my
computer and I am the administrator, so permissions aren't an issue.)
I don't know how to fix this, either.

Stated many times. A simple search for the error would have given you your
answer.
http://support.microsoft.com/kb/319901/en-us

When I open the Add. book under Tools, there is a pull-down box that
lists 'Outlook Address Book', 'Contacts', 'Contacts', and 'Personal
Address Book'. My contacts are in the second 'Contacts'.

This means that the first "Contacts" is bogus and was probably a remnant of
the upgrade if you did not create a new mail profile during the process or
you imported from an existing PST, which you shouldn't ever do.

Where should they be?

Right where they are.

How do I get them there?

See the KB article.

 

[pcantele]

Clicking the "Contacts" button at the bottom of the Navigation Pane will
show you all the Contacts folders you have in the Navigation Pane and will
display the contents of your default Contacts folder in the large pane to
the right.


Stated many times. A simple search for the error would have given you your
answer.http://support.microsoft.com/kb/319901/en-us


This means that the first "Contacts" is bogus and was probably a remnant of
the upgrade if you did not create a new mail profile during the process or
you imported from an existing PST, which you shouldn't ever do.


Right where they are.


See the KB article.

Thanks for the response, Brian, but that did not fix my problem. I
found another answer in another forum that pointed the way.
I had to go into Tools, Email Accounts, View or Change existing
directories or address books, then Change my Outlook Address Book and
remove the extra 'contacts' entry there.
This completely solved my problem. From that point on, whenever I
clicked on Tools, Address Book, up popped my addresses w/o error.
At least the KB article was close.

Again, thanks for the response.

 

[Brian Tillman]

Thanks for the response, Brian, but that did not fix my problem. I
found another answer in another forum that pointed the way.
I had to go into Tools, Email Accounts, View or Change existing
directories or address books, then Change my Outlook Address Book and
remove the extra 'contacts' entry there.

And if you has removed the Outlook Address Book service and added it back in
again, it would also have cured the problem.

 

[Dana Clearman]

I recently had my hard drive re-formatted and now I am getting this error message every time I try address an email from my contact date base. I am not very computer literate and am just trying to feel my way along here. I am using Outlook 2003 and Windows XP without service pack 3.



pcantel wrote:

Re: Contacts folder associated with the address could not be opened
14-Feb-07


Brian
Thanks for the answers, but I still have the problem, too
I'm running WinXP and Outlook 2003, upgraded from Outlook 2000. Whe
I click on the contacts button in the navigation pane, all my contact
are there. When I open the Address Book from the Tools menu, I get
message saying it can't display the adress list. The Contacts Folde
associated with this address list could not be opened; it may hav
been moved or deleted, or you do not have permissions. (this is m
computer and I am the administrator, so permissions aren't an issue.
I don't know how to fix this, either
When I open the Add. book under Tools, there is a pull-down box tha
lists 'Outlook Address Book', 'Contacts', 'Contacts', and 'Persona
Address Book'. My contacts are in the second 'Contacts'
Where should they be? How do I get them there
Please advise
Regards
Pete

Previous Posts In This Thread:

Contacts folder associated with the address could not be opened
I created a new mail profile but still have the same problem, 2 contac
folders
-
Randall Hewatt

Re: Contacts folder associated with the address could not be opened
Two Contacts folders in which view? Describe exactly how to reproduce
-
Brian Tillman

Re: Contacts folder associated with the address could not be opened

Brian
Thanks for the answers, but I still have the problem, too
I'm running WinXP and Outlook 2003, upgraded from Outlook 2000. Whe
I click on the contacts button in the navigation pane, all my contact
are there. When I open the Address Book from the Tools menu, I get
message saying it can't display the adress list. The Contacts Folde
associated with this address list could not be opened; it may hav
been moved or deleted, or you do not have permissions. (this is m
computer and I am the administrator, so permissions aren't an issue.
I don't know how to fix this, either
When I open the Add. book under Tools, there is a pull-down box tha
lists 'Outlook Address Book', 'Contacts', 'Contacts', and 'Persona
Address Book'. My contacts are in the second 'Contacts'
Where should they be? How do I get them there
Please advise
Regards
Pete

Re: Contacts folder associated with the address could not be opened

Clicking the "Contacts" button at the bottom of the Navigation Pane will
show you all the Contacts folders you have in the Navigation Pane and will
display the contents of your default Contacts folder in the large pane to
the right

Stated many times. A simple search for the error would have given you your
answer
http://support.microsoft.com/kb/319901/en-u

This means that the first "Contacts" is bogus and was probably a remnant of
the upgrade if you did not create a new mail profile during the process or
you imported from an existing PST, which you shouldn't ever do

Right where they are

See the KB article
--
Brian Tillman

Re: Contacts folder associated with the address could not be opened

Thanks for the response, Brian, but that did not fix my problem.
found another answer in another forum that pointed the way
I had to go into Tools, Email Accounts, View or Change existin
directories or address books, then Change my Outlook Address Book an
remove the extra 'contacts' entry there.
This completely solved my problem. From that point on, whenever I
clicked on Tools, Address Book, up popped my addresses w/o error.
At least the KB article was close.

Again, thanks for the response.

Re: Contacts folder associated with the address could not be opened
And if you has removed the Outlook Address Book service and added it back in
again, it would also have cured the problem.
--
Brian Tillman


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[Brian Tillman [MVP-Outlook]]

I recently had my hard drive re-formatted and now I am getting this error
message every time I try
address an email from my contact date base. I am not very computer literate
and am just trying to feel
my way along here. I am using Outlook 2003 and Windows XP without service
pack 3.

In Outlook, click Tools>E-mail Accounts>View or change existing directories or
address books>Next. Select Outlook Address Book and click Change. Select the
bogus folder there and remove it. Click Close, then Finish. Stop and restart
Outlook. Now, right-click the Contacts folder and choose Properties. Select
the Outlook Address Book tab and check the box marked "Show this folder as an
e-mail Address Book". Click OK, stop and start Outlook one more time and you
should be all set.