COMPUTER RESTARTS INSTEAD OF SHUTTING DOWN!!! HELP!

[Brendan]

Hi all,
I have a machine running XP Home and totally updated Norton Antivirus 2003
Pro. I can't get it to shutdown! It restarts, but won't shutdown...please
help.
Brendan

 

[Thorsten Matzner]

I have a machine running XP Home and totally updated Norton Antivirus 2003
Pro. I can't get it to shutdown! It restarts, but won't shutdown...please
help.

See "Windows XP Restarts Unexpectedly or Restarts When You Shut Down
the Computer" (http://support.microsoft.com/?kbid=320299).