complete system backup does not work

[Hassenjee]

when I try to make a complete backup of the computer, after a few minutes i
get the following error
The backup application could
not start due to an internal error: Server execution failed (0x80080005) ...

files backup works perfectly,

please help.

 

[Christine [MSFT]]

Hi Hassenjee,

Can you send me the etl files under C:\Windows\Logs\CompletePC ?
(remove "online" from my email)

Thanks,

 

[Jason-Bartlett]

Any progress on this - check the net - it's a pretty common issue - the fix
should have been done by now. The only common thread is version(s) of Vista
and Mcafee.

Mine appears to have been caused since McAfee software installed the virtual
technician...

Any help good

 

[Christine [MSFT]]

I never got the files from the previous poster. Please send me your etl files
from the location indicated below. I'll reply to this post once we find out
the cause.

Thanks,

 

[Christine [MSFT]]

After investigating with Jason, the problem is indeed from McAfee Security
Centre. Turning it off solved the problem for him. We're still in the process
of identifying which component wthin the Security Centre is inteferring with
backup.

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Christine [MSFT]]

Hi Emil,

There is a separate forum for Windows and Windows Server backup issues. I
would encourage you to post your query over there

http://social.technet.microsoft.com/Forums/en-US/windowsbackup/threads/

Thanks,