Categories - Seeing Other Peoples categories

[Lizzys]

I have a number of questions regarding Outlook Tasks.
Recently our server died and when the new server was installed and we loaded
our Outlook 2007 for each staff member, our tasks no longer had the colours
allocated to each task category. We are using XP on most computers and some
with Vista.
1. Is there a way to reinstall Outlook and keep all the task colours with
categories for each staff member when loading from a backup?
My staff (11 staff) use Tasking to interact with each other to keep track of
work in progress. Prior to our computers going down, all staff could access
each others tasks, see their categories with colours and update them or put
notes in them as and when required (they all have Editor rights). Now some
staff can see and access all the members tasks with the correct categories
and some staff cannot get the other persons categories or colours at all. I
have checked and they have Editor rights but still cannot access the other
person’s categories.
2. Can someone help and advise why we can access and some but not all?
I have one staff member who is using Vista. None of the other staff can
access her task categories at all but we used to be able to. She was using
Vista prior to the new server installation and we could all access the tasks
and categories with colours.
3. Any ideas on how to fix this problem?
Thanks - Lizzys

 

[Michael Bauer [MVP - Outlook]]

The master category list with colors is stored in your mailbox, there in the
default calendar. If that hasn't been restored, it's lost.

Your task item only carries the name of the assigned category. If Outlook
doesn't find that name in the master list, it cannot show a color.

Whether you can see other members' colors or not depends on where the item
is stored:

If it's in a public folder, Outlook shows your colors. In this case, if you
want all members to see the same colors, you need to create the same master
category list on every computer.

If it's stored in a shared folder, Outlook looks for the color in that
mailbox, not in yours. AFAIK, in order to have this working you need
SendAs/ReceiveAs permission an that mailbox.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Thu, 10 Dec 2009 16:54:01 -0800 schrieb Lizzys:

 

[Lizzys]

Thanks Michael,
We must have had the categories in shared mailboxes previously as we did not
put the same categories on each computer but we could see each others
categories and the colours assigned to them. Will check out the Send
As/Receive As permissions to see if that will fix the problem with some staff
being able to access the other staff tasks.
Thanks for the help
LizzyS