Cardex Service

Discussion in 'Support' started by Mekismo, Sep 1, 2005.

  1. Mekismo

    Mekismo

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    Hi all,

    I was wondering if anyone is able to help, i have the following error that seems to be occuring once or twice a day and it causes my PC to just reboot randomly:

    The Cardex service failed to start due to the following error:
    Cannot create a file when that file already exists.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Its the only error in my event viewer so i can only assume this is the cause of the problem, i have searched the internet in vain but have yet to find a single solution (but a few people with the same problem).

    My system is as follows:

    Athlon 64 3500+
    MSI Neo 2 Platinum Board
    1024mb Crucial Ballistix Ram
    Gainward 6800 GT Ultra
    Maxtor 160GB SATA HDD
    Benq DVD+RW
    Cobra Gaming Case (3 internal fans)

    Running on Windows XP Pro

    If anyone could help I would be eternally gratefull :)

    Regards

    John
     
    Mekismo, Sep 1, 2005
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  2. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    Go back to 'event viewer' and tell what was the proceeding line.

    error 183 ... "ERROR_ALREADY_EXISTS" ... is the closest I can get to your problem, but that deals with Win ME, primarily.

    :confused:
     
    muckshifter, Sep 1, 2005
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  3. Mekismo

    Mekismo

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    Hi, not really sure what you mean....the event after the Cardex error is the following:

    The SSDP Discovery Service service entered the running state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    This is not an error though. Like i said the only error i am receiving in the event viewer is the Cardex service error, and it seems to just make my PC reboot randomly.
     
    Mekismo, Sep 1, 2005
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  4. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    I was looking for the line before the 'error' in event viewer ... do you use the Cardex service, as it's not part of Windows, its a program.

    :)
     
    muckshifter, Sep 1, 2005
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  5. Mekismo

    Mekismo

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    The Remote Access Connection Manager service was successfully sent a start control.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    This is the event BEFORE the cardex error, any help?
     
    Mekismo, Sep 1, 2005
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  6. Mekismo

    Mekismo

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    I have no idea what the "Cardex Service" is. Its not listed under services in the admin tools.
     
    Mekismo, Sep 1, 2005
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  7. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    I know, that is what is confusing me also ... ;)

    Usually, but not in your case, the line before the error is the cause of the error ... but as I said, in you case it is not.

    Now where, what, who is this Cardex Service ... I'll see what I can find.
     
    muckshifter, Sep 1, 2005
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  8. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    Do you have a graphics card that has the brand name Cardex ... ?


    Cluching at straws here ... :blush:
     
    muckshifter, Sep 1, 2005
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  9. Mekismo

    Mekismo

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    My Graphics card is a Gainward Geforce 6800GT 2400 Golden Sample
     
    Mekismo, Sep 1, 2005
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  10. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    I'm at a loss I'm afraid ... I really do not like being beaten by a machine ... my exhausted arsonal comes up a blank.

    Cardex, a company, used to make nVidia chipset based cards ... so they are out, Cardex is also a Card Indexing program/filing system ... I rulled them out 'cos its mainly paper based. Error 183 = "Cannot create a file when that file already exists" is old 98/ME pre XP

    You got me ... :confused:


    It seems only particular to your system :(

    Sorry :blush:
     
    muckshifter, Sep 1, 2005
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  11. Mekismo

    Me__2001 Internet Junkie VIP Member

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    ok now this is kinda weird, i searched for cardex and google returns the gainward site at the top which i ignored and carried on down the list i then come to driverguide.com which has some graphics drivers, which seemed normal enough so i take a quick look and it has 'company info' i think great see who they are and what they make, click company info and it comes up with gainward :confused:

    so it seems that cardex is gainward and seeing as you have a gainward card i'd say its something to do with your graphics card drivers
     
    Me__2001, Sep 1, 2005
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  12. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    Two heads are better than one ... :thumb:

    Something like the old nVidia Helper ... that used to screw around with some systems.

    Well spotted lad. :D
     
    muckshifter, Sep 1, 2005
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  13. Mekismo

    Me__2001 Internet Junkie VIP Member

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    i thought that i was just an error on the site but once i read your previous post i thought i'd have another look and it seems that its always been the same company, why cant they just stick to the one name :mad:
     
    Me__2001, Sep 1, 2005
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  14. Mekismo

    christopherpostill VIP Member

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    Delete it then :D
     
    christopherpostill, Sep 1, 2005
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  15. Mekismo

    Mekismo

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    Thanks guys, its strange but i am now getting this message for the cardex (not an error):

    The Cardex service was successfully sent a start control.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    But now i am getting some other errors :(

    This morning PC booted up with "Windows has recovered from a serious error" x 4

    Each event error contained these type of messages:

    Error code 10000050, parameter1 96de42bc, parameter2 00000000, parameter3 f70db5f3, parameter4 00000000.

    I'm pretty sure its my ram, i ran memtest86 last night, and it found 20 errors with both 512mb in, i took one out at a time and it found no errors on them individually, then i put them both back in and it found no errors again (i am totally confused).

    Any ideas?
     
    Mekismo, Sep 2, 2005
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  16. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    I'm leaning more and more to a Video card/driver problem ... try nVidia's latest drivers 77.77 ... if you have another card you can try, may help.
     
    muckshifter, Sep 2, 2005
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  17. Mekismo

    Mekismo

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    Eek, I hope its not the GFX card, this thing cost me like 340 quid last year!

    Will try the latest drivers,i am currently running 71.89 from nvidia.com. I remember updating the drivers about 3 weeks ago and after doing so all my .avi files were not running properly as they played with a strangely high contrast. After rolling back the drivers problem was removed.
     
    Mekismo, Sep 2, 2005
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  18. Mekismo

    muckshifter Captain Crunchie, Retired Moderator

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    yes, not cheap are they

    Yup, that happened to a few of us ... nVidia were quick with the revision fortunatly.

    I would be inclined to compleatly remove the driver before installing the new one and use a reg cleaner before installing the new ... although roll-back may not work.

    Although Gainward make some of the best card around ... it's still not unusually for some to fail, :( I hope its a driver problem.

    It is safe to install new nVidia drivers over the the top of the old if you wish to go that route. :thumb:
     
    muckshifter, Sep 2, 2005
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  19. Mekismo

    Mekismo

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    I don't believe this, its going from 1 problem to the next.....so i was going through my pc, checking drivers for updates and i updated my Realtek AC97 Audio drivers for the onboard sound on the MSI neo 2 platinum. Now for some reason everytime i reboot the pc i get the welcome sound into windows, but a myserious dos box appears for a split second and i am unable to read what it says, but after that i have no audio unless i go into task manager, remove the drivers and then wait for it to find them again.

    Sorry, but any ideas?
     
    Mekismo, Sep 2, 2005
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  20. Mekismo

    Me__2001 Internet Junkie VIP Member

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    roll back the driver
     
    Me__2001, Sep 2, 2005
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