Cant send e mails only recieve

[Darren]

-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'mail', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Port: 587, Secure(SSL): Yes, Error Number: 0x800CCC0F
rather be playing golf. i have changed everything i can think of, tried so
many differant ways but to no avail,This is a new computer with norton 360
already installed,could this be the problem? im with aol,who are very
frustrating to get hold of,i would be so grateful for any advise. Kind
regards Darren

 

[Gordon]

-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'mail', Account: 'imap.aol.com', Server:
'smtp.aol.com',
Protocol: SMTP, Port: 587, Secure(SSL): Yes, Error Number: 0x800CCC0F
rather be playing golf. i have changed everything i can think of, tried so
many differant ways but to no avail,This is a new computer with norton 360
already installed,could this be the problem? im with aol,who are very
frustrating to get hold of,i would be so grateful for any advise. Kind
regards Darren

Disable Norton and see if that helps.

 

[Darren]

Hi Gordon, I tried that and unfortunatley that didn't work.

 

[Guest]

Many versions of the Norton antivirus program have to be uninstalled,
not just disabled, to offer much help. You then often need to run
this cleanup program to take care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may then need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

Also, see these AOL instructions for setting up to use their email
servers:

http://email.about.com/od/windowsmailtips/qt/et_access_aol.htm

http://members.aol.com/adamkb/aol/mailfaq/imap/

If outgoing email is staying in the Outbox for an unreasonable time,
try moving these messages to the Drafts folder or deleting them.
Let us know if you find any that refuse to do either.

If the above cures your problem, you may want a replacement
antivirus program that doesn't cause such problems. Most
versions of the McAfee antivirus program and a recent version
of the Trend antivirus program are bad choices; they also cause
problems in Windows Mail. I recommend either avast! or AVG,
either one with a custom install that tells it to leave out the part
that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

 

[Gary VanderMolen]

AOL does not use Secure (SSL) mode. Turn that off in the
Advanced tab of the account properties.

Norton is likely to cause problems in the future.