Can't Reply or Forward an email in Outlook 2007

[Gyetko]

I'm using Outlook 2007 SP1 and am having an issue where I can't reply
to or forward a message if I have the option set to include the
original message text with the email. It gives me one of those report
this error to Microsoft messages, then boots me out. I can include
the original text as an attachment or specify to not include the
original message text and it will work.

Another weird thing is I can't copy and paste something into a new
email message or else I get that same Microsoft error message, but I
can copy and paste something into a Reply to message. It doesn't make
much sense to me.

Does anyone have any suggestions I can try? Thanks!!

 

[K. Orland]

1) Run the Inbox repair tool (scanpst.exe)

2) Check your application event viewer for Outlook or Office related
entries. The error message, EventID, and source are important information.

3) Create a new Outlook profile:
http://www.howto-outlook.com/faq/newprofile.htm

 

[Gyetko]

1) Run the Inbox repair tool (scanpst.exe)

2) Check your application event viewer for Outlook or Office related
entries. The error message, EventID, and source are important information..

3) Create a new Outlook profile:http://www.howto-outlook.com/faq/newprofile.htm

Thanks for responding. I tried all your suggestions with no luck.
The scanpst program found a minor error to which it said repair was
optional. I repaired it anyway.

In addition to my first post, I've found that pasting to a new email
only errors out for rich text and html, but I am able to paste if I
change the email to text format.

There is a message that was logged to the Event Viewer after I tried
to reply to an email. I've listed it below. While looking through
the event viewer, I did see that there is a bad block on the hard
drive so I am going to run scandisk and attempt to repair it.

Event Type: Error

Event Source: Microsoft Office 12

Event Category: None

Event ID: 1000

Date: 2/3/2009

Time: 8:26:17 PM

User: N/A

Computer: AMY

Description:

Faulting application outlook.exe, version 12.0.6316.5000, stamp
4833a470, faulting module oart.dll, version 12.0.6214.1000, stamp
47069fb7, debug? 0, fault address 0x00759161.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.

0008: 69 00 63 00 61 00 74 00 i.c.a.t.

0010: 69 00 6f 00 6e 00 20 00 i.o.n. .

0018: 46 00 61 00 69 00 6c 00 F.a.i.l.

0020: 75 00 72 00 65 00 20 00 u.r.e. .

0028: 20 00 6f 00 75 00 74 00 .o.u.t.

0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.

0038: 2e 00 65 00 78 00 65 00 ..e.x.e.

0040: 20 00 31 00 32 00 2e 00 .1.2...

0048: 30 00 2e 00 36 00 33 00 0...6.3.

0050: 31 00 36 00 2e 00 35 00 1.6...5.

0058: 30 00 30 00 30 00 20 00 0.0.0. .

0060: 34 00 38 00 33 00 33 00 4.8.3.3.

0068: 61 00 34 00 37 00 30 00 a.4.7.0.

0070: 20 00 69 00 6e 00 20 00 .i.n. .

0078: 6f 00 61 00 72 00 74 00 o.a.r.t.

0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.

0088: 20 00 31 00 32 00 2e 00 .1.2...

0090: 30 00 2e 00 36 00 32 00 0...6.2.

0098: 31 00 34 00 2e 00 31 00 1.4...1.

00a0: 30 00 30 00 30 00 20 00 0.0.0. .

00a8: 34 00 37 00 30 00 36 00 4.7.0.6.

00b0: 39 00 66 00 62 00 37 00 9.f.b.7.

00b8: 20 00 66 00 44 00 65 00 .f.D.e.

00c0: 62 00 75 00 67 00 20 00 b.u.g. .

00c8: 30 00 20 00 61 00 74 00 0. .a.t.

00d0: 20 00 6f 00 66 00 66 00 .o.f.f.

00d8: 73 00 65 00 74 00 20 00 s.e.t. .

00e0: 30 00 30 00 37 00 35 00 0.0.7.5.

00e8: 39 00 31 00 36 00 31 00 9.1.6.1.

00f0: 0d 00 0a 00 ....

 

[K. Orland]

Was this an in-place upgrade from Office 2003 or a clean install?

Have you tried opening Outlook in safe mode to check your Add Ins/COMs? Some
may not be compatible with Outlook 2007.

Start > Run > outlook.exe /safe