Can't Print multiple copies

G

Guest

When I try to print more than one copy of a flyer with 4 photos on it, the
printer is only printing out one. This is only a problem on my Vista laptop.
My XP laptop prints them fine. Also, on my Vista laptop, if I only have 2
photos on the flyer it prints more than one copy but as soon as I add the
third one, it will only print one copy when I ask it to print 5. This was not
a problem a month ago, just all of a sudden it's not working right. Thanks in
advance for any help! - DeAnn in No. California.
 
C

Cal Bear '66

He means you need to provide the exact make (manufacturer) and model number of
the printer.


I Bleed Blue and Gold
GO BEARS!
 
H

huwyngr

See the other replies.

For example my printers are HP Laserjet 2200d and HP Photosmart 8250
 
H

huwyngr

Did you just plug the printer into a VISTA machine and let VISTA
install drivers?

Or did you get the VISTA full software:

North America/Western Europe Full Software Solution 4.0
26 Jul 2007 278.1 56K: >8h
512K: 1h

If not download that from the HP webpage for your printer:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang
=en&cc=us&prodNameId=446154&prodTypeId=18972&prodSeriesId=446153&swLang
=8&taskId=135&swEnvOID=2093

If tht URL does not work for you, copy/paste it into your browser or go
to www.hp.com / Software and downloads / laserjet 2600n and then VISTA.

While you are there I would download the firmware fix and anything else
that relates to your printer and VISTA.

The important thing will be to unplug the USB cable from the printer to
the PC (if that is what you are using and not the network option)
uninstall the printer and install the new HP software without
connecting the printer until either the installation software tells you
to or you reach Finish. Then when you connect the printer, VISTA should
install it with the HP software instead of what is in with VISTA.

But bring us uptodate first including how your printer is connected to
the VISTA machine.
 
H

hm2

I tried to reply to DeAnn, but the email was returned. Anyway I had a post
earlier re: a problem with printing multiple copies from the MS Works 8.5 to
a Canon PIXMA MP 160 in VISTA. After updating the printer driver correctly,
i.e., disconnect USB and power to printer before downloading and
reconnecting when directed, I still had the problem, but found that if I
checked the COLLATE box in the Print dialog Box after selecting the number
of copies wanted, I was able to print multiple copies from Word. Hope that
this helps many.
 
H

huwyngr

If you literally emailed that might account for it. But a post here
within the newsgroup should not bounce as you found for me.

I expect she will see your message.

I noticed I think on the HP website a reference to collating but I
think it was a fix for it not working into sets of 1 2 3.
 
H

hm2

No, I did reply to her here as I just did with you and got that back too. I
will try "reply to group" with this one to see if it goes through.
 
H

hm2

No, I went to www.canon.com and selected the right driver for my
multifunction printer (scanner too) and they directed me through the
deinstallation and the download and installation of the new driver. The
first time I did it I didn't disconnect the USB and power cables to the
printer, so everything that I tried, while thinking that I had a new driver,
to solve the problem was with the original driver. The new driver and
selecting Collate in the print dialog box solved the problem.
 
H

hm2

Did you see my replies above where I explained that I had a similar problem
with my canon printer and by updating the printer driver to be compatible
with Vista Home Premium and checking the COLLATE box in the print dialog box
after selecting my desire for multiple copies, I was able to print multiples
from the MS Works word processer.
 
H

huwyngr

Whether something bounced or not it is posted here.

But please go off and restart your question in a new thread/discussion
since this one is about an HP printer and not a Canon MFP.
 
H

huwyngr

You've lost me -- this thread is about a problem with an HP Printer and
now you say you have a Canon MFP. I can't help you with Canon and I'd
rather not in this HP thread so I suggest you post a new message rather
than joining an existing thread about a different printer.

However do try disconnecting your printer from the PC, uninstalling all
the Canon software and deleting the icon for it in the Printers and in
the Scanners folder if there and rebooting the PC.

Then install the Canon software and do not connect the printer until it
tells you to or you reach Finish. That might do it although depending
on your version of VISTA the scanner may give problems.
 
H

hm2

You have missed my whole point. I have solved my problem. I am just trying
to tell others how I did it even though the printers are different. It
sometimes helps in solving problems if the blinders are taken off and
realize that there may be more than one factor. Again, I was just trying to
help by offering the solution that I found. If she hasn't done it already,
DeAnn should go to www.HP.com and download a new driver for her printer that
is compatible with VISTA.
 

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