Can't login locally after Remote Desktop session

[mjlazar]

Has anyone ever heard of this? I can't find anything on the internet.

When I remote into my PC at work (we use Cisco VPN Client) and disconnect or
log off, I can't log in locally when I come back into the office.

All I get is my blank background on all of my monitors (I have three
monitors which may be causing the problem to begin with). The mouse pointer
moves around the screen, but when I press cntl-alt-del to bring up the login
screen, nothing happens. If I go to another PC and try to remote into it, it
works no problem. Only option is to do a hard reboot (or restart it through
another remote desktop session), which sucks if I am running a large
computation that takes several days to complete.

Hope someone can help! Thanks in advance.

 

[Pegasus \(MVP\)]

Has anyone ever heard of this? I can't find anything on the internet.

When I remote into my PC at work (we use Cisco VPN Client) and disconnect
or
log off, I can't log in locally when I come back into the office.

All I get is my blank background on all of my monitors (I have three
monitors which may be causing the problem to begin with). The mouse
pointer
moves around the screen, but when I press cntl-alt-del to bring up the
login
screen, nothing happens. If I go to another PC and try to remote into it,
it
works no problem. Only option is to do a hard reboot (or restart it
through
another remote desktop session), which sucks if I am running a large
computation that takes several days to complete.

Hope someone can help! Thanks in advance.

As you say, your three monitors may be the problem. I suspect
that the logon prompt is there but invisible to you. See what
happens when you press Ctrl+Alt+Del, then do this blindly:
- Type your user name
- Press the Tab key
- Type your password
- Press the Enter key

 

[mjlazar]

Thanks for the tip Pegasus. I will try that and post back.

 

[mjlazar]

Pegasus:

I tried the method you suggested below to no avail. I even turned up the
volume on my speakers and listened for sounds related to failed login
attempts and heard nothing.

All the latest Windows updates are installed. I can't think of anything
else. Perhaps this is a bug.

 

[Rich Raffenetti]

How about disabling one or two of the monitors when you leave the office to
see if it makes a difference? You can enable them when you return and
login. I assume you don't have three monitors at home. A nuisance but
better than a hard reboot.

I do much the same (Cisco VPN) and my XP laptop (at the office) that I
remote into has two displays (not three). At home I have a 22" widescreen.
Sometimes my remote session fails to connect but I have not had your
problem.

 

[Rich Raffenetti]

I found a new article about RDP 6.0 which documents a new switch (/span) on
the newest RDP 6.0 client.

http://support.microsoft.com/default.aspx/kb/925876

This may help your situation.

 

[jim tyrrell]

Hi, I wondered if you ever got this problem sorted?

I have been having the exact same issue for ages and its now driving me crazy. I also have 3 monitors - 2 on an ATI Radeon card, and one on an old Nvidia Geforce 6200 card.

After connecting in from home (also using Cisco VPN client) I get a blank screen with just the mouse pointer when I'm back in the office and have to reboot.

Thanks.



mjlaza wrote:

Can't login locally after Remote Desktop session
25-Feb-08

Has anyone ever heard of this? I can't find anything on the internet

When I remote into my PC at work (we use Cisco VPN Client) and disconnect or
log off, I can't log in locally when I come back into the office

All I get is my blank background on all of my monitors (I have three
monitors which may be causing the problem to begin with). The mouse pointer
moves around the screen, but when I press cntl-alt-del to bring up the login
screen, nothing happens. If I go to another PC and try to remote into it, it
works no problem. Only option is to do a hard reboot (or restart it through
another remote desktop session), which sucks if I am running a large
computation that takes several days to complete

Hope someone can help! Thanks in advance.

Previous Posts In This Thread:

Can't login locally after Remote Desktop session
Has anyone ever heard of this? I can't find anything on the internet

When I remote into my PC at work (we use Cisco VPN Client) and disconnect or
log off, I can't log in locally when I come back into the office

All I get is my blank background on all of my monitors (I have three
monitors which may be causing the problem to begin with). The mouse pointer
moves around the screen, but when I press cntl-alt-del to bring up the login
screen, nothing happens. If I go to another PC and try to remote into it, it
works no problem. Only option is to do a hard reboot (or restart it through
another remote desktop session), which sucks if I am running a large
computation that takes several days to complete

Hope someone can help! Thanks in advance.

Re: Can't login locally after Remote Desktop session

As you say, your three monitors may be the problem. I suspec
that the logon prompt is there but invisible to you. See wha
happens when you press Ctrl+Alt+Del, then do this blindly
- Type your user nam
- Press the Tab ke
- Type your passwor
- Press the Enter key

Thanks for the tip Pegasus. I will try that and post back.
Thanks for the tip Pegasus. I will try that and post back

:

Re: Can't login locally after Remote Desktop session
Pegasus

I tried the method you suggested below to no avail. I even turned up the
volume on my speakers and listened for sounds related to failed login
attempts and heard nothing

All the latest Windows updates are installed. I can't think of anything
else. Perhaps this is a bug

:

How about disabling one or two of the monitors when you leave the office to
How about disabling one or two of the monitors when you leave the office to
see if it makes a difference? You can enable them when you return and
login. I assume you don't have three monitors at home. A nuisance but
better than a hard reboot

I do much the same (Cisco VPN) and my XP laptop (at the office) that I
remote into has two displays (not three). At home I have a 22" widescreen.
Sometimes my remote session fails to connect but I have not had your
problem


I found a new article about RDP 6.
I found a new article about RDP 6.0 which documents a new switch (/span) on
the newest RDP 6.0 client.

http://support.microsoft.com/default.aspx/kb/925876

This may help your situation.


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[Shenan Stanley]

I wondered if you ever got this problem sorted?

I have been having the exact same issue for ages and its now
driving me crazy. I also have 3 monitors - 2 on an ATI Radeon
card, and one on an old Nvidia Geforce 6200 card.

After connecting in from home (also using Cisco VPN client) I get a
blank screen with just the mouse pointer when I'm back in the
office and have to reboot.

Thanks.

<snipped the quoting of the 2 year old post>

Although you quoted the posting (nice) - you changed the subject line and
the post is approaching 2 years old. Do you think they are still monitoring
it and even if they are - you changed the subject line...?

The entire conversation, quoted in a more legible format (IMO):
http://groups.google.com/group/micr...p.general/browse_frm/thread/96308ad8685e5b87/

Beyond that - here are my suggestions...

On the computer you are remoting *to*...

- Ensure you have the latest hardware device drivers for your video devices
from the manufacturer's web site downloaded and installed.
- Ensure you have the latest hardware device drivers for your motherboard
(chipset) from the manufacturer's web site downloaded and installed.
- Ensure you have the latest hardware device drivers for your network
device(s) from the manufacturer's web site(s) downloaded and installed.
- Download and install the latest Windows updates by visiting
http://windowsupdates.microsoft.com/ and performing a custom scan. The
Optional Software updates are generally safe - although I recommend against
the "Windows Search" one and any of the "Office Live" ones or "Windows Live"
ones for now. I would completely avoid the Optional Hardware updates.
Also - I do not see any urgent need to install Internet Explorer 8 at this
time.
- Download and install the latest Remote Desktop Client:
http://support.microsoft.com/kb/969084 ( Specifically for Windows XP:
http://www.microsoft.com/downloads/details.aspx?FamilyId=72158b4e-b527-45e4-af24-d02938a95683 )
- Although it really has nothing to do with your issue (no mention of you
remoting from Windows XP to Windows Vista, Windows 7 or other such OSes with
the NLA capability) - I would personally make the changes in the following
article to ensure if you ever do need to do it - your system is ready:
http://support.microsoft.com/kb/951608/ (Specifically the steps under "How
to turn on CredSSP".)

** Reboot and log in and lock the screen right before you leave it.


After that - do similar things for the computer on the other side of the
connection.

- Ensure you have the latest hardware device drivers for your video devices
from the manufacturer's web site downloaded and installed.
- Ensure you have the latest hardware device drivers for your motherboard
(chipset) from the manufacturer's web site downloaded and installed.
- Ensure you have the latest hardware device drivers for your network
device(s) from the manufacturer's web site(s) downloaded and installed.
- Ensure you have the latest version of the Cisco VPN client you can
installed. (BTW - what version *do* you have? For example I have
5.0.03.0560 installed on this system - and I doubt that is the latest (may
be though...))
- Download and install the latest Windows updates by visiting
http://windowsupdates.microsoft.com/ and performing a custom scan. The
Optional Software updates are generally safe - although I recommend against
the "Windows Search" one and any of the "Office Live" ones or "Windows Live"
ones for now. I would completely avoid the Optional Hardware updates.
Also - I do not see any urgent need to install Internet Explorer 8 at this
time.
- Download and install the latest Remote Desktop Client for your OS:
http://support.microsoft.com/kb/969084
Windows XP:
http://www.microsoft.com/downloads/details.aspx?FamilyId=72158b4e-b527-45e4-af24-d02938a95683
Windows Vista:
http://www.microsoft.com/downloads/details.aspx?FamilyId=ac7e58f3-2fd4-4fec-abfd-8002d34476f4
Windows Vista x64:
http://www.microsoft.com/downloads/details.aspx?FamilyId=11e7a081-22a8-4da7-a6c5-cdc1ac51a1a4
- If the computer happens to be Windows XP (could be - from where you
decided to post - but might not be) - on this one definitely follow the
steps found in this article: http://support.microsoft.com/kb/951608/
(Specifically the steps under "How to turn on CredSSP".)

** Reboot right before you try to make the connection to the remote
computer.

Come back if you need assistance getting the latest versions of anything,
just have follow-up questions AND to report what happened... If the
original poster had come back to report their results - you wouldn't be
tacking your query onto a 2 year old un-resolved posting. ;-)