cant install internal modem - help

M

mr_chips

heres a fairly basic problem but not sure how to proceed....
p133 running win 96plus [win954.00.950a]
recognises external modem but really need to get an internal working
i have installed this modem on plenty of systems before and never a problem... is usually picked up
at boot time, point the file browser at the correct folder and its done....with this machine the
modem is not picked up at boot and a manual install puts it on the modem list but it has to go in on
com2 and of course it doesnt work.....it normally creates com 3 for itself.....the irq listing is as
follows:
using checkit booted from dos
irq0 = timer
irq1=kboard
irq2=[cascade]
irq3=com2
irq4=com1
irq5=available
irq6=floppy
irq7=lpt1
irq8=clock/calendar
irq9=vga
irq10=available
irq11=available
irq12=available
irq13=00486FPU
irq14=hard disk
irq15=mscd001
there is an adaptec scsi controller [isa -bbrrrrr!] which is not showing on the list
could this be part of the problem ?? btw the controller is connected to a cd burner which seems to
work ok and is assigned in windows to irq10 [available in the dos listing]
any ideas or tips gratefully rec'd
thanks
 
M

mr_chips

heres a fairly basic problem but not sure how to proceed....
p133 running win 96plus [win954.00.950a]
recognises external modem but really need to get an internal working
i have installed this modem on plenty of systems before and never a problem... is usually picked up
at boot time, point the file browser at the correct folder and its done....with this machine the
modem is not picked up at boot and a manual install puts it on the modem list but it has to go in on
com2 and of course it doesnt work.....it normally creates com 3 for itself.....the irq listing is as
follows:
using checkit booted from dos
irq0 = timer
irq1=kboard
irq2=[cascade]
irq3=com2
irq4=com1
irq5=available
irq6=floppy
irq7=lpt1
irq8=clock/calendar
irq9=vga
irq10=available
irq11=available
irq12=available
irq13=00486FPU
irq14=hard disk
irq15=mscd001
there is an adaptec scsi controller [isa -bbrrrrr!] which is not showing on the list
could this be part of the problem ?? btw the controller is connected to a cd burner which seems to
work ok and is assigned in windows to irq10 [available in the dos listing]
any ideas or tips gratefully rec'd
thanks
Click to expand...

Is thise one of the HCF/HSF modems? I think you have to install
drivers first, then the O/S will recognize it.
Click to expand...
usually just listed as lucent win modem
 
R

rcm711

I remember having trouble in Win 95 installing modems. I remember one
scenario that happened several times. I added the modem, then had to
manually detect new hardware, it would find com3, then I would have to
re-detect new hardware and it would find the modem on com3. I think this
was for older non-PnP modems.

Is your modem PnP or non-PnP. If it is not detected at boot, then I would
guess you have a non-PnP modem.

mr_chips said:
heres a fairly basic problem but not sure how to proceed....
p133 running win 96plus [win954.00.950a]
recognises external modem but really need to get an internal working
i have installed this modem on plenty of systems before and never a
Click to expand...
problem... is usually picked up
at boot time, point the file browser at the correct folder and its done....with this machine the
modem is not picked up at boot and a manual install puts it on the modem list but it has to go in on
com2 and of course it doesnt work.....it normally creates com 3 for
Click to expand...
itself.....the irq listing is as
follows:
using checkit booted from dos
irq0 = timer
irq1=kboard
irq2=[cascade]
irq3=com2
irq4=com1
irq5=available
irq6=floppy
irq7=lpt1
irq8=clock/calendar
irq9=vga
irq10=available
irq11=available
irq12=available
irq13=00486FPU
irq14=hard disk
irq15=mscd001
there is an adaptec scsi controller [isa -bbrrrrr!] which is not showing on the list
could this be part of the problem ?? btw the controller is connected to a cd burner which seems to
work ok and is assigned in windows to irq10 [available in the dos listing]
any ideas or tips gratefully rec'd
thanks
Click to expand...
 
J

JAD

HCF modems sometimes need to have com2 disabled in the bios.

mr_chips said:
heres a fairly basic problem but not sure how to proceed....
p133 running win 96plus [win954.00.950a]
recognises external modem but really need to get an internal working
i have installed this modem on plenty of systems before and never a
Click to expand...
problem... is usually picked up
at boot time, point the file browser at the correct folder and its done....with this machine the
modem is not picked up at boot and a manual install puts it on the modem list but it has to go in on
com2 and of course it doesnt work.....it normally creates com 3 for
Click to expand...
itself.....the irq listing is as
follows:
using checkit booted from dos
irq0 = timer
irq1=kboard
irq2=[cascade]
irq3=com2
irq4=com1
irq5=available
irq6=floppy
irq7=lpt1
irq8=clock/calendar
irq9=vga
irq10=available
irq11=available
irq12=available
irq13=00486FPU
irq14=hard disk
irq15=mscd001
there is an adaptec scsi controller [isa -bbrrrrr!] which is not showing on the list
could this be part of the problem ?? btw the controller is connected to a cd burner which seems to
work ok and is assigned in windows to irq10 [available in the dos listing]
any ideas or tips gratefully rec'd
thanks
Click to expand...
 
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