Cannot read one instance of this recurring appointment

C

Corneliu

Hi,

I have a problem on some Outlook 2003 (linked to an
Exchange 2003 server).
I created an appointment that repeats itself each week.
I double click the appointment, choose "this occurrence"
and do some changes into it, I want to save it and I get
the following message:

"Cannot read one instance of this recurring appointment.
Close any open appointments and try again, or recreate
the appointment."

Office 2003 is a clean install, not an upgrade. I deleted
and recreated the appointment, installed the latest SP
and patches, deleted the frmcache.dat, but the problem is
still there.

The issue appears ONLY on the locally installed Outlook
(some laptops). When activate the « Cached Exchange
Mode » function the problem disappears. If deactivated,
the problem persists.

The local users use Citrix servers to access Outlook, and
they don't have any problem. The « Cached Exchange Mode »
option is grey on the Citrix server. It is not available.

Any ideas on how to fix the problem without being forced
to activate the « Cached Exchange Mode » option on the
laptops?

Thank you.
 

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