We have a similar problem and I will check Mr. Morris's suggestion later this
afternoon. How did it work out for you? Was that the fix? Thanks
Our Scenario: Office just introduced two new replacement computers, both
Vista Home editions for an OP. No problems with the older XP machines other
than being older. The main office printer is an HP LaserJet 3330. We have
had the two new Vista computers for about 2 weeks now and the only problem,
and it is a must fix one, is we can’t seem to print multiple copies through
MS Word to the printer. I specify MS Word because it seems to be the only MS
Office 2003 program that can’t print multiple copies. As far as can be
determined this issue is specific to the two new Vista Machines and MS Word.
They are able to print via MS Word, but will only print one copy regardless
of multiples selected. We have hit the HP home page and updated drivers, but
still no multiple copies.
Any Additional Suggestions?
Thanks In Advance,
JT
JC54 said:
No, it wasn't. Now it is!
Thanks a lot.
John
Alan Morris said:
is Winprint the print processor? Properties, Advanced, Print processor
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
JC54 said:
Nobody? I thought this was an easy one! I think I should go back to XP.
:
Under WinVista I cannot print multiple copies. I've tried this in Word,
Acrobat Reader, WordPad, Notepad, and my two HP printers (1200 and 930c).
Can
anybody help, or this is one of the (many, unpleasant) surprises that
Vista
had in stock for us?
Thanks
John C
