Cannot open attachments

[Chuck]

I recently downloaded a large update from Microsoft and
that is when the problem started. I get the message O E
removed access to the following unsafe attachment. I
have windows XP Home and norton 2003. I have scanned for
virus's and have none. Thank You

Chuck

 

[Jupiter Jones [MVP]]

Chuck;
Outlook Express:
Open Outlook Express.
Click Tools, click Options, click Security tab.
Uncheck "Do not allow attachments..."
This change that Microsoft implemented is to help prevent viruses and
other bad code being received with attachments.
It is very important to keep your antivirus updated and run it at
least weekly.

Outlook:
http://support.microsoft.com/?kbid=290497

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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