U
Uighur
Background: I have a toshiba satellite laptop called Qosmio G20 which
came
with windows xp media center edition. It has worked fine
for well over a year. Recently, I installed all the new
security patches, etc. for win. xp-prof. version from the
microsoft update site. Shortly after windows would
sometimes start and quit for no reason or it would not
finish the start-up process at all. Sometimes a flash
window would appear with msg. "cannot load powrprof.dll"
sometimes there was a longer message regarding a long
error number and something about a failure to locate some
file needed for start-up, I think?
Anyhow, I just decided to do a system recovery using the
toshiba recovery discs (norton ghost). I did so once and
the same problem was occuring with no new software or no
new patches installed. Except worse now, windows would
hardly ever complete a start-up process. So I ran the
system recovery a second time. The system would not
finish start-up for the first two attempts. Then it
worked fine and could not repeat the problem for a
while. I downloaded all the patches and security updates
again for windows xp, win. explorer 6, outlook, etc. as
recommended by the microsoft site. No problems after
that. I installed norton system works 2002, no
problems. I was attempting to install ms office and
crash during process. Upon restart the same message
flashed just before the system shut-down "cannot load
powrprof.dll"
It seems strange to have this problem immediately after
performing a complete system recovery, I am at a complete
loss. Any help on this would be greatly appreciated.
Thank you,
came
with windows xp media center edition. It has worked fine
for well over a year. Recently, I installed all the new
security patches, etc. for win. xp-prof. version from the
microsoft update site. Shortly after windows would
sometimes start and quit for no reason or it would not
finish the start-up process at all. Sometimes a flash
window would appear with msg. "cannot load powrprof.dll"
sometimes there was a longer message regarding a long
error number and something about a failure to locate some
file needed for start-up, I think?
Anyhow, I just decided to do a system recovery using the
toshiba recovery discs (norton ghost). I did so once and
the same problem was occuring with no new software or no
new patches installed. Except worse now, windows would
hardly ever complete a start-up process. So I ran the
system recovery a second time. The system would not
finish start-up for the first two attempts. Then it
worked fine and could not repeat the problem for a
while. I downloaded all the patches and security updates
again for windows xp, win. explorer 6, outlook, etc. as
recommended by the microsoft site. No problems after
that. I installed norton system works 2002, no
problems. I was attempting to install ms office and
crash during process. Upon restart the same message
flashed just before the system shut-down "cannot load
powrprof.dll"
It seems strange to have this problem immediately after
performing a complete system recovery, I am at a complete
loss. Any help on this would be greatly appreciated.
Thank you,