Cannot get rid of service

[Alan]

I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?

I am using Windows Vista Home Basic (32-bit) with SP 1.

Thanks, Alan

 

[Manny Weisbord]

I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?

I am using Windows Vista Home Basic (32-bit) with SP 1.

Thanks, Alan

It might help if you named this mystery service.

 

[Rick Rogers]

Hi,

What do the distributors of this unnamed software have to say?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Gary M]

"Any ideas... "

Yeah, do a clean install.

 

[webster72n]

I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?

What a temptation to say: "trash the whole thing and start from scratch!"
But, as mentioned already, what is the identity of that mysterious software?

 

[Shiann]

Have you tried Microsoft's Installer Cleanup Utility to remove that program
and all components? support.microsoft.com/kb290301 just deleting files want
stop service from running.

 

[Alan]

Problem resolved. I rebooted in Safe Mode, uninstalled and deleted
the software, and rebooted.

The mysterious software was some not-to-be-named (proprietary)
beta software, nothing publicly available yet.

Thanks, Alan

 

[webster72n]

Problem resolved. I rebooted in Safe Mode, uninstalled and deleted
the software, and rebooted.

The mysterious software was some not-to-be-named (proprietary)
beta software, nothing publicly available yet.