Cannot delete registry key - workaround?

[Blithe]

RE: Microsoft Knowledge Base Article - 246354

I am unable to install an EPSON Stylus C62 printer in W2K (SP4). I have
tried several times using BOTH the Epson installation CD & the W2K driver
package downloaded from Epson's web site. Suggestions from Epson Support
have not resolved the issue.

I just discovered the Microsoft Knowledge Base Article - 246354 that
suggests deleting the registry entries for the specific USB printer in the
following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBPRINT

The entry for the Stylus C62 is indeed residing in the key. HOWEVER, the
system refuses to delete it. I get an error saying: "Cannot delete (named
key). Error while deleting key.'

Please advise if anyone knows how to workaround this issue.

Thanks - Blithe

 

[Blithe]

Thanks Mark V:
Disconnected USB cable, rebooted & used regedt32.exe but got same result.
Error msg says:

"Reg editor could not delete the key currrently selected. The key, or one
of its subkeys does not give you DELETE access."

Of course I am the 'administrator' & I did try deleting individual subkeys
of the Stylus C62 with the same result.

MORE INFO:
I have a 2nd W2K SP4 PC & successfully installed printer & drivers on it for
the Epson Stylus C62. So, that proves this is not an Epson software issue.
I suspect that if I can find a way to execute the suggestion in Microsoft
Knowledge Base Article - 246354 I could finally install the printer on my
primary PC (an AMD Athlon XP 1700+). My older PC is a Dell Pentium III 450
Mhz

If you have any other suggestions then please advise. - Blithe

 

[Blithe]

Hey! Always a pleasure to see & confirm that knowledge is power! Thank you
Mark V. Deletion accomplished.

However, although the edit allowed the New Hardware Wizard to detect the
printer, the USB printer installation issues persist. The search for a
solution does too.

Blithe