G
Guest
Hi,
my email has been working fine since set up in January, and then lately it
started - firstly intermittently and now permanently doing this:
the pop up screen asking me to Enter Network Password appears; I enter and
click Ok (having first checked its correct) but it just keeps bouncing back
and then I get the error message:
Task 'mail.btinternet.com - Sending' reported error (0x800CCC92) : 'Your
e-mail server rejected your login. Verify your user name and password in your
account properties. Under Tools, click E-mail accounts.'
I try to do this but there is no box to do this under email accounts. I have
been on to my ISP and they say its not them which I am inclined to believe
because I can receive emails and can use it ok via webmail. But I really need
Outlook for work and am really stuck.
I am not very technical. Any help gratefully received!
thanks
Kate
my email has been working fine since set up in January, and then lately it
started - firstly intermittently and now permanently doing this:
the pop up screen asking me to Enter Network Password appears; I enter and
click Ok (having first checked its correct) but it just keeps bouncing back
and then I get the error message:
Task 'mail.btinternet.com - Sending' reported error (0x800CCC92) : 'Your
e-mail server rejected your login. Verify your user name and password in your
account properties. Under Tools, click E-mail accounts.'
I try to do this but there is no box to do this under email accounts. I have
been on to my ISP and they say its not them which I am inclined to believe
because I can receive emails and can use it ok via webmail. But I really need
Outlook for work and am really stuck.
I am not very technical. Any help gratefully received!
thanks
Kate