"C:\documents and settings\owner" malfunction

[Guest]

When I try to access a file (eg pictures) to insert into a word document the
program freezes and becomes unresponsive.
Norton windoctor gets stuck midway through the analysis of "shortcut scan
C:\documents and settings\owner".
I have sent this problem to Symantec but have not had a reply.
Can anyone help me restore my PC to normal operation.
Thanks

 

[Richard Urban]

When I try to access a file (eg pictures) to insert into a word document
the
program freezes and becomes unresponsive.
Norton windoctor gets stuck midway through the analysis of "shortcut scan
C:\documents and settings\owner".
I have sent this problem to Symantec but have not had a reply.
Can anyone help me restore my PC to normal operation.

Having Norton Systemworks on your system is anything "but" normal operation.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Rick \Nutcase\ Rogers]

Tried disabling or uninstalling the Symantec software yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Plato]

When I try to access a file (eg pictures) to insert into a word document the
program freezes and becomes unresponsive.
Norton windoctor gets stuck midway through the analysis of "shortcut scan

Remove Nortons Witch Doctor ASAP for best results.

 

[Paul Haring]

norton is a "dog", but from your description it too is being effected,
it's not the cause (in this case at least, I think).

try looking for MS's "check links" utility, it's a older tool for cleaning
out bad shortcuts. run it to get rid of them, then try again.

http://www.microsoft.com/technet/pr...Ref/3c2723eb-99f0-4973-ae27-e8d3911f0409.mspx

it's called chklnks.exe

====

also run a chkdsk just to be sure.

good luck...

 

[Guest]

-- please help me. please help me. I received some pictures in an e mail
and they are saved as a Word document. I need to add some comments and then
send them off to another location. But, When I try to save them the "type"
drop down does not show "save" in any image file type ...does that make
sense. Thanks
cyn

 

[Lanwench [MVP - Exchange]]

-- please help me. please help me. I received some pictures in an e
mail and they are saved as a Word document. I need to add some
comments and then send them off to another location. But, When I try
to save them the "type" drop down does not show "save" in any image
file type ...does that make sense. Thanks
cyn

Hi - since you have a new question, don't post it as a reply in an unrelated
thread.

Re your question - don't open the Word document directly from your e-mail
client - instead, save the doc file to your hard drive, open it in word, and
edit away. Then save it & send it to whomever you wish.

<snip>

Help us to help you:
http://www.dts-l.org/goodpost.htm
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

Also here: http://aumha.org/nntp.htm

 

[Gary S. Terhune]

Let's see if we can clarify this. If I understand you correctly, you
received an email with an attachment. That attachment was a DOC file that
you then saved to your personal files (some place like My Documents.) The
DOC file includes some embedded images. You then opened the file did some
editing and then tried to save it as an image file. You can't do that. Those
images are embedded inside the DOC file. You can *copy* the images from Word
into some other image editing application, but since you say you added
comments, what you want to do is to continue to save the file as a DOC file.

Or did I misunderstand you?