.bmp format the only choice, untitled file

G

Guest

I do NOT have AOL, I am using Win XP and starting two days ago any time I go
to save an image by clicking the "save image" box in the upper left hand
corner, or using the "save image as..." option, the title and image format do
not appear in the save box. Instead it gives the file name as "untitiled" and
the only format option is .bmp. If I change the title and add the .jpg
extension it saves correctly. However this is a new, unwanted inconvenience
and I would like it to do what it is supposed to do. Any advice in addition
to that give for a previous, similar complaint? I tried the options of
clearing my temp files, deleting downloaded unkown files, etc.
 
J

John Inzer

dsnva said:
I do NOT have AOL, I am using Win XP and starting two
days ago any time I go to save an image by clicking the
"save image" box in the upper left hand corner, or using
the "save image as..." option, the title and image format
do not appear in the save box. Instead it gives the file
name as "untitiled" and the only format option is .bmp.
If I change the title and add the .jpg extension it saves
correctly. However this is a new, unwanted inconvenience
and I would like it to do what it is supposed to do. Any
advice in addition to that give for a previous, similar
complaint? I tried the options of clearing my temp
files, deleting downloaded unkown files, etc.
==================================
Have you read the following articles:

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files
http://support.microsoft.com/?kbid=810978

(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650

Have you tried running Disk Cleanup:

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 
A

Anthony Horan

I do NOT have AOL, I am using Win XP and starting two days ago any time I go
to save an image by clicking the "save image" box in the upper left hand
corner, or using the "save image as..." option, the title and image format do
not appear in the save box. Instead it gives the file name as "untitiled" and
the only format option is .bmp. If I change the title and add the .jpg
extension it saves correctly. However this is a new, unwanted inconvenience
and I would like it to do what it is supposed to do. Any advice in addition
to that give for a previous, similar complaint? I tried the options of
clearing my temp files, deleting downloaded unkown files, etc.

This is a known IE bug; it's usually solved by clearing your Temporary
Internet Files folder from Ie's preferences.

Otherwise, use a better web browser :)

http://www.opera.com/


- Anthony
 

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