Blank Video when 4 gig are installed

[Guest]

Acer Aspire 9410 - (Laptop) - XP:
I bought 2 pcs. of 2 gig. memory (total of 4 gig).
All combinations work: original 1gig, new 2gig, (mixed old & new) 2.5 gig
The only configuration that does not work is the 4 gig one.
The screen goes blank right after the XP logo screen - the logon screen is
already blank.
Pleas note - the computer works - I can log in via Remote Ctrl.
All memory tests are passed when the 4 gig are installed.
In device manager video shows: (Error 12) necessary resources could not be
allocated...
Why? - when it seems to me that more resources are available when 4 gig are
installed ?
I did try to re-install XP with a different harddrive in the laptop, with
the 4 gig already installed - but the screen goes blank somwhere during the
install.

thanks,
Roland

 

[Sister Mary]

Acer Aspire 9410 - (Laptop) - XP:
I bought 2 pcs. of 2 gig. memory (total of 4 gig).
All combinations work: original 1gig, new 2gig, (mixed old & new) 2.5 gig
The only configuration that does not work is the 4 gig one.
The screen goes blank right after the XP logo screen - the logon screen is
already blank.
Pleas note - the computer works - I can log in via Remote Ctrl.
All memory tests are passed when the 4 gig are installed.
In device manager video shows: (Error 12) necessary resources could not
be
allocated...
Why? - when it seems to me that more resources are available when 4 gig
are
installed ?
I did try to re-install XP with a different harddrive in the laptop, with
the 4 gig already installed - but the screen goes blank somwhere during
the
install.

thanks,
Roland

XP won't recognise RAM exceeding 3.25gb.
XP uses the swap and page file - google "XP swap file" for full
explaination.

BIOS dictates what will be recognised, your Laptops MoBo
may not be able to accomadate 4gb of RAM, or you have installed
incompatible RAM modules. Depending where you purchased your
RAM, what measures did you take to ensure it was compatible?
Example being Crucial.com, which performs an online scan and
won't allow you to purchase incompatible modules.

Whatever, even if your Laptop's MoBo can utilize 4gb of RAM
and even if BIOS recognises it, Windows XP will only see and
Use 3.25gb.

Your oblique error message indicates either:
Bad/Faulty RAM module.
Incompatible RAM module (Most likely)
Swap/Page file corruption (doubtful as you would have mega
problems prior to installing additional RAM)
Laptop's MoBo is limited to a max of 2gb - Check BIOS. -
Combination of all of above.

 

[Guest]

1) Acer claims 4 gig for my Aspire 9410
2) Memory is Kingston - specific for my laptop
3) Bios shows just a little bit above 3 gig

Please note that the laptop works fine with the 4 gig in it - except that
the video is blank. - (even save mode is blank).
Everything works fine when I log in via remote desktop.
Also - all memory test are beeing passed fine - I did use the boot memory
test from MS.
So why would there be less resources with more memory in it ?

Roland

 

[John Inzer]

1) Acer claims 4 gig for my Aspire 9410
2) Memory is Kingston - specific for my laptop
3) Bios shows just a little bit above 3 gig

Please note that the laptop works fine with the 4 gig in it - except
that the video is blank. - (even save mode is blank).
Everything works fine when I log in via remote desktop.
Also - all memory test are beeing passed fine - I did use the boot
memory test from MS.
So why would there be less resources with more memory in it ?

Roland

=========================================
The issue may be related to the info in the following article:

(888137) The amount of RAM reported by the
System Properties dialog box and the System
Information tool is less than you expect after you
install Windows XP Service Pack 2
http://support.microsoft.com/kb/888137/en-us

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[bk60544]

I have the same issue, but using Vista. "Crucial" memory, and their tech suggests problem is with the **memory controller**.