Blank Blue Screen at start

[Daniel An]

Hi, I have a windows 2000 pro. When I turn on the
computer, it only shows the blank blue screen with a mouse
point. I pressed windows keyboard, but nothing comes up. I
pressed cntrl, alt, and del button together and brought
the task manager. Nothing is there. I browsed the
explore.exe, then I can see the whole window screen with
icons.

What shall I do?

 

[Ray at]

Make sure that this entry exists in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Shell=explorer.exe (REG_SZ)
If it doesn't exist or does not equal explorer.exe, make it so it does. If
that's there okay, [re]installing the latest service pack will typically
take care of any explorer.exe crashing issues.

Ray at home

 

[Havohej]

Rename your profile to something different.
Login again and copy the stuff you need from your old
profile into your new one.

c:\documents and settings\%username% --> c:\documents and
settings\%differentusername%

Grab the Application Data, Desktop, etc folders from your
old profile and paste into your newly created one.

 

[Steve Parry [MVP]]

Hi, I have a windows 2000 pro. When I turn on the
computer, it only shows the blank blue screen with a mouse
point. I pressed windows keyboard, but nothing comes up. I
pressed cntrl, alt, and del button together and brought
the task manager. Nothing is there. I browsed the
explore.exe, then I can see the whole window screen with
icons.

What shall I do?

look here

http://support.microsoft.com/default.aspx?scid=kb;en-us;256194