Bizarre problem with sending/receiving emails in Outlook 2007

[buskhan]

There is a strange problem with picking up and sending emails on
Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a
800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
connection to the server was interrupted. If the problem continues,
contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here http://support.microsoft.com/kb/813514
and here http://support.microsoft.com/kb/829918/ and on another
websites.

I have been setting up email addresses on Outlook for several years,
so know how they should be done.

The strange thing is the email addresses of domain names hosted
elsewhere work perfectly. But both new and existing Clook-hosted email
addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe
Mode.

2. Our web host's staff have not been able to find anything wrong and
the email addresses work when they try to set them up on their
computers.

Any idea why our email addresses may not be working and how I can fix
this please?

I have tried System Restore and Repairing the program on my computer's
Control Panel.

 

[Roady [MVP]]

The fact that it works in Outlook Safe Mode would suggest that it is an
issue with one of your addins, that your dat-files are corrupt.
See http://www.msoutlook.info/question/19

 

[buskhan]

Thank you for your response. Much appreciated.

I have tried removing the dat-files, but still the same problem.

Any other ideas please?

The fact that it works in Outlook Safe Mode would suggest that it is an
issue with one of your addins, that your dat-files are corrupt.
Seehttp://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

There is a strange problem with picking up and sending emails on
Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a
800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
connection to the server was interrupted. If the problem continues,
contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here
http://support.microsoft.com/kb/813514
and herehttp://support.microsoft.com/kb/829918/and on another
websites.

I have been setting up email addresses on Outlook for several years,
so know how they should be done.

The strange thing is the email addresses of domain names hosted
elsewhere work perfectly. But both new and existing Clook-hosted email
addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe
Mode.

2. Our web host's staff have not been able to find anything wrong and
the email addresses work when they try to set them up on their
computers.

Any idea why our email addresses may not be working and how I can fix
this please?

I have tried System Restore and Repairing the program on my computer's
Control Panel.- Hide quoted text -

- Show quoted text -

 

[Doobs]

Thank you for your response. Much appreciated.

I have tried removing the dat-files, but still the same problem.

Any other ideas please?

The fact that it works in Outlook Safe Mode would suggest that it is an
issue with one of your addins, that your dat-files are corrupt.
Seehttp://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

There is a strange problem with picking up and sending emails on
Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a
800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
connection to the server was interrupted. If the problem continues,
contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here
http://support.microsoft.com/kb/813514
and herehttp://support.microsoft.com/kb/829918/and on another
websites.

I have been setting up email addresses on Outlook for several years,
so know how they should be done.

The strange thing is the email addresses of domain names hosted
elsewhere work perfectly. But both new and existing Clook-hosted email
addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe
Mode.

2. Our web host's staff have not been able to find anything wrong and
the email addresses work when they try to set them up on their
computers.

Any idea why our email addresses may not be working and how I can fix
this please?

I have tried System Restore and Repairing the program on my computer's
Control Panel.- Hide quoted text -

- Show quoted text -

 

[Roady [MVP]]

Then it's an issue with one of your addins. Disable them all and try again.
Enable them one by one to find the culprit.

Thank you for your response. Much appreciated.

I have tried removing the dat-files, but still the same problem.

Any other ideas please?

The fact that it works in Outlook Safe Mode would suggest that it is an
issue with one of your addins, that your dat-files are corrupt.
Seehttp://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

There is a strange problem with picking up and sending emails on
Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a
800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
connection to the server was interrupted. If the problem continues,
contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here
http://support.microsoft.com/kb/813514
and herehttp://support.microsoft.com/kb/829918/and on another
websites.

I have been setting up email addresses on Outlook for several years,
so know how they should be done.

The strange thing is the email addresses of domain names hosted
elsewhere work perfectly. But both new and existing Clook-hosted email
addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe
Mode.

2. Our web host's staff have not been able to find anything wrong and
the email addresses work when they try to set them up on their
computers.

Any idea why our email addresses may not be working and how I can fix
this please?

I have tried System Restore and Repairing the program on my computer's
Control Panel.- Hide quoted text -

- Show quoted text -

 

[buskhan]

Thank you for your help.

I have wasted literally days trying to sort this out.

Wasn't Firewall or add-ons as far as I am aware, as I disabled
everything I could possibly think of.

I uninstalled and reinstalled Outlook - twice - and it still didn't
work!

The only way I managed to resolve it is opening a new 'account' in
Outlook (new .pst) and then uploading my old emails. Then I manually
set-up the email address giving me problems to Outlook. Works fine
now.

Just one final issue: how do I upload all my email account details to
Outlook? Where are they stored please? Looked everywhere. Got about 30
email addresses and don't fancy adding them manually!