Backup failing at Syste State

[Jerry]

Win XP Pro SP2: when using the Windows Backup utility,
the backup fails if System State is included, with the
following error logged:

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Folder System State\COM+ Class Registration Database

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Why is this?

 

[Mark Dormer]

For the backup of system state to work you need;

To be logged on as an administrator or backup operator
Doing it locally (it won't work from a remote machine)
Doing a full (normal) backup (it fails if you try to do it with an
incremental backup)

Are you using an administrator account?

Regards
Mark Dormer

 

[Jerry]

Thanks for your reply. The answer is yes to all: I was
doing a full (normal) backup, logged on locally with an
administrator account.

It worked fine until a couple of months ago. Nothing was
changed at the PC though, apart from Windows and Office
updates, and Norton Internet Security updates.


| For the backup of system state to work you need;
|
| To be logged on as an administrator or backup operator
| Doing it locally (it won't work from a remote machine)
| Doing a full (normal) backup (it fails if you try to do it with an
| incremental backup)
|
| Are you using an administrator account?
|
| Regards
| Mark Dormer
|
| | > Win XP Pro SP2: when using the Windows Backup utility,
| > the backup fails if System State is included, with the
| > following error logged:
| >
| > Error: Could not access portions of directory System State\COM+ Class
| > Registration Database.
| > You may not have permission to open the file, or the directory may be
| > missing or damaged.
| > Please contact the owner or administrator.
| >
| > Folder System State\COM+ Class Registration Database
| >
| > Error: Could not access portions of directory System State\Registry.
| > You may not have permission to open the file, or the directory may be
| > missing or damaged.
| > Please contact the owner or administrator.
| >
| > Why is this?
| >
| >
|
|

 

[Guest]

Jerry, I am having a similar problem, but my backups stop at data files, not
system state... Same errors: ie: Portions of ..... cannot be read...

I am using XP SP2 also, using an admin account. I hope there's a solution.

Peter.

 

[alza689]

I too developed the same error on my Windows XP professional SP3. Hope some one would find a solution too. Have tried these procedures with no luck

1. Turned the Shadow volume service on or restarted.
2. Turned the COM+ system Application through sevice components in administrative tools.
3. Tried to back up in administrative mode that is on booting the computer pressing F8

None of the above the above methods were successful.
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Most Recent1 XP backup1.bkf created 7/16/2015 at 10:25 AM"

Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "Set created 7/16/2015 at 10:25 AM"
Media name: "Most Recent1 XP backup1.bkf created 7/16/2015 at 10:25 AM"

Backup Type: Normal
Backup Type: Copy

Backup started on 7/16/2015 at 10:30 AM.

Error: Could not access portions of directory System State\COM+ Class Registration Database.
You may not have permission to open the file, or the directory may be missing or damaged.
Please contact the owner or administrator.


Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be missing or damaged.
Please contact the owner or administrator.

Backup completed on 7/16/2015 at 10:32 AM.
Directories: 175
Files: 2934
Bytes: 524,143,059
Time: 1 minute and 42 seconds
Critical files that make up System State were not successfuly backed up.
Restoring this backup set will cause system failure.

----------------------

The operation did not successfully complete.

Any suggestions is always welcome.