AVI files play when saved to a file but will not play when launche

Discussion in 'Microsoft Outlook Discussion' started by Joel, Dec 18, 2008.

  1. Joel

    Joel Guest

    I received two AVI files in Outlook that will play if I save them to a file.
    When I launch the AVI files from Outlook (double click ICON in e-mail
    message) I get a warning :

    Windows Media Player cannot play the file. The Player might not support the
    file type or might not support the codec that was used to compress the file.

    The same version media play is launched when the files play and don't play.
     
    Joel, Dec 18, 2008
    #1
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  2. "Joel" <> wrote in message
    news:...

    >I received two AVI files in Outlook that will play if I save them to a
    >file.
    > When I launch the AVI files from Outlook (double click ICON in e-mail
    > message) I get a warning :
    >
    > Windows Media Player cannot play the file. The Player might not support
    > the
    > file type or might not support the codec that was used to compress the
    > file.
    >
    > The same version media play is launched when the files play and don't
    > play.


    I suspect an issue with the Outlook Secure Temp folder. Try emptying it
    once.
    http://www.howto-outlook.com/faq/securetemp.htm
    --
    Brian Tillman [MVP-Outlook]
     
    Brian Tillman [MVP - Outlook], Dec 19, 2008
    #2
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