autoconfiguration IP address

G

Guest

Recently moved to a location with cable net service in lieu of dial-up. Cable
is installed. Running a Motorola cable modem. My computer (XP Home) has
apparently locked on to a Windows default IP address. When I run
cmd
ipconfig
ipconfig /release
The internet provider is "seeing" my modem on-line but
my computer will not release the autoconfiguration IP address. I have
exhausted the ideas of 3 I.T. staff, and still cannot access the web.
 
Y

Yves Leclerc

Network cable/USB cable used to connect the PC to the Motorola cable modem
may be faulty? Have you contacted the Cable ISP tech support line?
 
G

GTS

What is the address you're seeing? What does ipconfig /all show (capture
and post here ideally). Are you connecting by Ethernet or USB?
 

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