Asrock P4V88+ + PCI WiFi-g card installation error: Access is denied

[Guest]

Hi,

The Asrock P4VT8+ motherboard in my desktop died yesterday (strangely,
a fatal AGP socket failure...), so I've today replaced it with an
Asrock P4V88+ motherboard.

Reinstalling my hardware's gone fine, apart from when plugging my
generic PCI 54Mbps wireless-g card back in.

The software installation disk that came with the card, asks me to
install the drivers (in my case, under XP-Home SP2), switch off the PC,
install the card, then restart the PC. This worked for my old
motherboard, but doesn't this time round.

Instead, XP detects new hardware (an Ethernet Controller) and wants to
install the drivers for it. If I allow this, installation fails, if I
point XP to the correct .inf and .sys driver files supplied on the
installation disk, it also fails.

The message I get is:

Hardware Update Wizard:
Cannot install this hardware
An error occurred during installation...

Access is denied

Access is denied? What does that mean?

I can see no settings that can be tweaked in the BIOS, so am at a
complete loss?

Please can anyone suggest how to address this unusual error > Access is
denied.

Many thanks - Steven.

 

[old jon]

Hi,

The Asrock P4VT8+ motherboard in my desktop died yesterday (strangely,
a fatal AGP socket failure...), so I've today replaced it with an
Asrock P4V88+ motherboard.

Reinstalling my hardware's gone fine, apart from when plugging my
generic PCI 54Mbps wireless-g card back in.

The software installation disk that came with the card, asks me to
install the drivers (in my case, under XP-Home SP2), switch off the PC,
install the card, then restart the PC. This worked for my old
motherboard, but doesn't this time round.

Instead, XP detects new hardware (an Ethernet Controller) and wants to
install the drivers for it. If I allow this, installation fails, if I
point XP to the correct .inf and .sys driver files supplied on the
installation disk, it also fails.

The message I get is:

Hardware Update Wizard:
Cannot install this hardware
An error occurred during installation...

Access is denied

Access is denied? What does that mean?

I can see no settings that can be tweaked in the BIOS, so am at a
complete loss?

Please can anyone suggest how to address this unusual error > Access is
denied.

Many thanks - Steven.

You did remove any previous reference to the card from the Device manager,
before you tried the re-install ?. If not, then do so, and switch off the
computer. Then restart and let
XP re-find it.
bw..OJ

 

[__spc__]

Thanks OJ,

From Device Manager, I have uninstalled the incorrectly installed hardware.

From Add/Remove Programs, I have completely removed the utilities etc. that
came with the card.

I have shutdown and removed the hardware.

I have rebooted, then re-installed the software from the supplied disk.

I have then shutdown againalled the hardware and rebooted.

Found New Hardware Wizard detects 54Mbps Wireless Network Adaptor. The
instructions that came with the card are to auto install, so I do. The
wizard goes about its business, then asks me to select from several drivers,
same card but XP, ME, 98, 2k. It highlights ME, and previously I have gone
for XP. This time I go fo ME as this is what it wants.

Drivers are copied to system32, but, I get AGAIN, the error message...

 

[David Maynard]

Thanks OJ,

From Device Manager, I have uninstalled the incorrectly installed hardware.

From Add/Remove Programs, I have completely removed the utilities etc. that
came with the card.

I have shutdown and removed the hardware.

I have rebooted, then re-installed the software from the supplied disk.

I have then shutdown againalled the hardware and rebooted.

Found New Hardware Wizard detects 54Mbps Wireless Network Adaptor. The
instructions that came with the card are to auto install, so I do. The
wizard goes about its business, then asks me to select from several drivers,
same card but XP, ME, 98, 2k. It highlights ME, and previously I have gone
for XP. This time I go fo ME as this is what it wants.

Drivers are copied to system32, but, I get AGAIN, the error message...

ME drivers won't install on XP. That's why they have XP drivers.

You *are* running with administrator privileges when doing this, right?

You did remove any previous reference to the card from the Device manager,
before you tried the re-install ?. If not, then do so, and switch off the
computer. Then restart and let
XP re-find it.
bw..OJ

[/QUOTE]

 

[__spc__]

ME drivers won't install on XP. That's why they have XP drivers.

I have tried ALL the drivers but each time I get the Access Denied error
message

You *are* running with administrator privileges when doing this, right?

Yes, I am an administrator. I have even tried installing the hardware in
Safe Mode; I suspect 'something' is trying to access 'something' while the
install is in progress, but as I said in my OP, this all worked fine on my
old board, albeit SP1 - maybe I need to roll-back SP2?

 

[David Maynard]

I have tried ALL the drivers but each time I get the Access Denied error
message

Yes, I see the problem but trying to install ME drivers isn't going to
work, no matter what, and is a waste of time further confusing the matter.
Just trying to save you from the futility of it.

Yes, I am an administrator. I have even tried installing the hardware in
Safe Mode; I suspect 'something' is trying to access 'something' while the
install is in progress, but as I said in my OP, this all worked fine on my
old board, albeit SP1 - maybe I need to roll-back SP2?

Might be an SP2 problem but I doubt it. What raises a red flag for me is XP
apparently misidentifying the card, if I read your post correctly, which
could mean it's conflicting with something.

Try the card in a different slot.

 

[JAD]

do you have an 'other devices' heading in the device manager?
if so remove it from safe mode.
remove any wireless network adapters that appear in device manager also
reboot

 

[__spc__]

Yes, I see the problem but trying to install ME drivers isn't going to
work, no matter what, and is a waste of time further confusing the matter.
Just trying to save you from the futility of it.



Might be an SP2 problem but I doubt it. What raises a red flag for me is
XP apparently misidentifying the card, if I read your post correctly,
which could mean it's conflicting with something.

Try the card in a different slot.

Did this, to no avail.

A reinstall of XP fixed the problem (not surprisingly!).