I get into the black screen where I have the choices to select safe mode etc., but neither the arrows on the num keys or the main keyboard will work and I wind up in regular mode. I am getting some BSOD and want to go in and remove a system 32 file that is said to be the cause of one of the BSOD events. That file is labeled SONY and has VRDVC10.SPT in it. I have a Sony DvDirect but it is not connected to the computer and that is the message on the blue screen. I can remove it w/o going through safe mode (don't know if that is a safe thing to do) and even if I can, I would like to get into safe mode anyway. F8 will not put me there either. Can I do it through run? Usually there is more than one way to do things. I have xp home. I found an old article but it didn't fit my issue totally.