Adobe Flash Player ActiveX Control won't install

G

Guest

When I browse to a page with embedded Flash content I should get a pop-up
blocker message saying I need to install an ActiveX control to view the page
correctly however this doesn't happen. What I do get is a pop up saying that
iE cannot verify the publisher of the control and do I want to install it.
The file is swflash.cab.

Now if I log on with an account from a different OU that has no Internet
Explorer Maintenance Settings defined in it's GPO it's fine. I've gone
through and set all ActiveX settings in the problematic OU to prompt but
still the same behaviour.

Any suggestions?

Thanks in advance.
 
J

Jon Kennedy

Do you have any toolbar or other helper application that blocks Flash? Some
toolbars that block pop-ups also have a Flash-blocker.

See this site for .reg file to make sure Flash is enabled in the registry:
http://www.kellys-korner-xp.com/xp_tweaks.htm - line 363 on the left.
Download to your desktop and double-click to merge to your registry or right
click and choose Merge - or Edit to see exactly what modifications it will
make to your registry.

Check your security settings - Tools...Internet Options...Security tab,
click Internet Zone, click Custom, and make sure automatic downloads are
enabled. Ensure that "Download Signed ActiveX controls" and "Run ActiveX
controls and plug-ins" are not disabled.

If you are behind a proxy server or are in an administered network
environment - they may be blocking Flash.

If you are trying to install via a web page, try installing via the
downloadable installer:
http://www.macromedia.com/go/full_flashplayer_win_msi or
http://www.adobe.com/go/full_flashplayer_win_ie - current version

http://www.macromedia.com/support/flash/ts/documents/killbitblock/flashplayer7_ax.exe
or
http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp7_archive.zip
(previous version)

This is a silent installer - you will get no feedback if the install is
successful. You can check for your Flash install status here:
http://www.macromedia.com/software/flash/about/

Completely uninstall any Flash you currently have and try to reinstall:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

More info http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19166

Tools...Manage Add-ons...change menu to "Add-ons that have been used by IE"
and make sure that "Shockwave ActiveX Control" and "Shockwave Flash Object"
are set to "enabled".

Try posting your issue to the Macromedia Flash support forum:
http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=184&forumid=44
As you'll see, you are not alone in having trouble installing Flash, and
they have support engineers there monitoring the group.
 

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