ActiveSync 3.7 doesn't stay up to date with Outlook 2003

[Russ Whitney]

I just recently upgraded to Outlook 2003 (from XP) and
I've found that my Pocket PC won't stay current with
emails while it's connected to my PC in the cradle. I've
noticed the problem when I delete emails from my inbox on
the PC or I move emails to a folder on the PC. I would
expect ActiveSync to fire up and update the Pocket PC but
it doesn't seem to recognize that anything has changed.

However, if I disconnect the Pocket PC from the cradle
and reconnect it seems to recognize the differences and
get itself up to date.

Has anyone seen this problem? Any ideas of how to fix it.

I was running Pocket PC 2002 on my Compaq (HP) 3955 when
I first encounted the problem but updated to Pocket PC
2003 to see if that would fix the problem. No luck.

 

[Milly Staples [MVP - Outlook]]

You might want to post this to microsoft.public.pocketpc.activesync as the
are the experts on that matter.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Russ Whitney <[email protected]> asked:

| I just recently upgraded to Outlook 2003 (from XP) and
| I've found that my Pocket PC won't stay current with
| emails while it's connected to my PC in the cradle. I've
| noticed the problem when I delete emails from my inbox on
| the PC or I move emails to a folder on the PC. I would
| expect ActiveSync to fire up and update the Pocket PC but
| it doesn't seem to recognize that anything has changed.
|
| However, if I disconnect the Pocket PC from the cradle
| and reconnect it seems to recognize the differences and
| get itself up to date.
|
| Has anyone seen this problem? Any ideas of how to fix it.
|
| I was running Pocket PC 2002 on my Compaq (HP) 3955 when
| I first encounted the problem but updated to Pocket PC
| 2003 to see if that would fix the problem. No luck.

 

[Trevor S]

I just recently upgraded to Outlook 2003 (from XP) and
I've found that my Pocket PC won't stay current with
emails while it's connected to my PC in the cradle. I've
noticed the problem when I delete emails from my inbox on
the PC or I move emails to a folder on the PC. I would
expect ActiveSync to fire up and update the Pocket PC but
it doesn't seem to recognize that anything has changed.

However, if I disconnect the Pocket PC from the cradle
and reconnect it seems to recognize the differences and
get itself up to date.

Has anyone seen this problem? Any ideas of how to fix it.

<snip>

See if AS (3.71 is the latest version) has changed to sync on "Connect"
from "Continiously"

Check the setting under Tools/Options/Schedule

--
Trevor S


"Unthinking respect for authority is the greatest enemy of truth."
-Albert Einstein