Active-X error with signature in Outlook 2003.

D

Doug

Why do I get an Active-X error when I create a new mail with a signature?
The message suggests that security doesn't allow the Active-X control. If I
click past the error, the signature appears but with a strange mark above the
first line of the signature. This isn't in the signature file. Apart from
that the signature is correct. I can delete the strange mark, OK.

I have deleted the signatures and re-created. BTW When deleting signatures,
the <name>_files folder is left in the Signatures folder, so there is some
problem with the removal, too.
 
R

Roady [MVP]

Sounds like you've used Word to create your signature. Use another email
editor or disable the addin causing this in Word. In some occasions renaming
normal.dot to normal.old will do the trick as well.
 
D

Doug

Of course I've used Word. It is the only way I know to insert a picture.
This has never gone wrong before, and I've always used Word.
 
L

LK Pang

when you create the signature with Word, it will insert ActiveX controls into the signature file. I found that you can safely remove these controls without affecting the signature. You can remove the control by following the following steps:

1. Right click to view the HTML source of the email you just created, and you should find a line beginning "<OBJECT id=i..." this is the ActiveX object that caused the problem.

2. Go to your signature directory, and open the HTM signature file with Wordpad.

C:\Documents and Settings\YOUR USER NAME\Application Data\Microsoft\Signatures

3. Remove the Object that you found in step 1, and save the HTM file.

The above works for me.
Why do I get an Active-X error when I create a new mail with a signature?
The message suggests that security doesn't allow the Active-X control. If I
click past the error, the signature appears but with a strange mark above the
first line of the signature. This isn't in the signature file. Apart from
that the signature is correct. I can delete the strange mark, OK.

I have deleted the signatures and re-created. BTW When deleting signatures,
the <name>_files folder is left in the Signatures folder, so there is some
problem with the removal, too.
--
Doug
On Friday, February 22, 2008 5:09 AM Roady [MVP] wrote:
Sounds like you've used Word to create your signature. Use another email
editor or disable the addin causing this in Word. In some occasions renaming
normal.dot to normal.old will do the trick as well.
 
L

LK Pang

when you create the signature with Word, it will insert ActiveX controls into the signature file. I found that you can safely remove these controls without affecting the signature. You can remove the control by following the following steps:

1. Right click to view the HTML source of the email you just created, and you should find a line beginning "<OBJECT id=i..." this is the ActiveX object that caused the problem.

2. Go to your signature directory, and open the HTM signature file with Wordpad.

C:\Documents and Settings\YOUR USER NAME\Application Data\Microsoft\Signatures

3. Remove the Object that you found in step 1, and save the HTM file.

The above works for me.
Why do I get an Active-X error when I create a new mail with a signature?
The message suggests that security doesn't allow the Active-X control. If I
click past the error, the signature appears but with a strange mark above the
first line of the signature. This isn't in the signature file. Apart from
that the signature is correct. I can delete the strange mark, OK.

I have deleted the signatures and re-created. BTW When deleting signatures,
the <name>_files folder is left in the Signatures folder, so there is some
problem with the removal, too.
--
Doug
On Friday, February 22, 2008 5:09 AM Roady [MVP] wrote:
Sounds like you've used Word to create your signature. Use another email
editor or disable the addin causing this in Word. In some occasions renaming
normal.dot to normal.old will do the trick as well.
 
L

LK Pang

when you create the signature with Word, it will insert ActiveX controls into the signature file. I found that you can safely remove these controls without affecting the signature. You can remove the control by following the following steps:

1. Right click to view the HTML source of the email you just created, and you should find a line beginning "<OBJECT id=i..." this is the ActiveX object that caused the problem.

2. Go to your signature directory, and open the HTM signature file with Wordpad.

C:\Documents and Settings\YOUR USER NAME\Application Data\Microsoft\Signatures

3. Remove the Object that you found in step 1, and save the HTM file.

The above works for me.
Why do I get an Active-X error when I create a new mail with a signature?
The message suggests that security doesn't allow the Active-X control. If I
click past the error, the signature appears but with a strange mark above the
first line of the signature. This isn't in the signature file. Apart from
that the signature is correct. I can delete the strange mark, OK.

I have deleted the signatures and re-created. BTW When deleting signatures,
the <name>_files folder is left in the Signatures folder, so there is some
problem with the removal, too.
--
Doug
On Friday, February 22, 2008 5:09 AM Roady [MVP] wrote:
Sounds like you've used Word to create your signature. Use another email
editor or disable the addin causing this in Word. In some occasions renaming
normal.dot to normal.old will do the trick as well.
 

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