account restriction

H

hopeless

i am having a problem with logging on Windows Xp on my
home computer. when i restart my computer and enter my
name and password, a message comes up that says i cannot
log in due to and account restriction. i looked up this
problem on a troubleshoot page and it says that i have a
null password and just need to register for a new one.
but my problem is that mine is the only account on the
computer, so i have no way of logging on at all to access
this option. i was also told to boot to safe mode and log
on there, but i dont know how to do that either. when i
restart it goes immediately to the logon screen. does
anyone have any ideas on what i can do???
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Treat this as a lost password:
If you have XP Pro on your computer, at the log in screen type
ctrl-alt-delete
twice. In the user account type administrator, leave the password blank and
press enter. You likely didn't create a password for this hidden account
during setup and if the computer was purchased with XP pre-installed it
doesn't likely have one either,

If you have Home, boot into Safe Mode (F8 after the post test and before
Windows starts. Once Windows starts loading, you've missed it and will have
to try again). You'll have an option to log on as Administrator. Again,
the same procedure, you'll be asked to log in to get into safe mode, type
administrator, leave the password blank and press enter.

This will get you in. Then go to Control Panel, user accounts, select the
specific user and select change password. Once you've changed the password
it would be advisable to create a Password Reset Disk by clicking "Prevent a
Forgotten Password" link in the left pane.
 

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