Access denied to XP from Vista, but ok to Vista from XP - HELP!

[Guest]

Apparently this is an ongoing problem for a lot of people. Unfortuantely I am
having the same issues:

I have 1 XP machine and 1 Vista Machine.

I can see and access all shared folders and files on the Vista machine from
the XP machine.

I can see the folders shared on the XP machine from the Vista machine, but
cannot access them or the files contiined therein. I get a long error that
finishes with "Not enough server storage is available to process this
command."

Both PC's are connected to a router. Both are set up for the same network. I
have installed the patch for SP2 (KB922120) on the XP machine and have
ensured the ports under Windows Firewall for File and printer sharing are
enabled and list the IP addresses for both machines on the XP machine.

Phone calls to both HP and Microsoft end up with, "we can't help you with
this problem unless you pay out the nose for it." Hopefully someone who has
experienced this problem already can help.

Chuck, I have been all over your Blog website, but just getconfused with all
of theinfo there. I'm sure have some great iinfo, but I'm not computer savvy
enough to get it.

I need step-by step instructions, if possible, to check and set the
appropriate settings. Please help!

Thanks!
Storbought

 

[Eric Cross [MVP]]

Hello Storbought,

Thank you for using the newsgroups! The problem is on the machine you are
attempting to connect to. It's not on the machine you see the error message.
On the computer you are connecting, check the Event Viewer for an Event ID
2011. If so, you need to fix the IRPStackSize that is indicated in the
following Microsoft Knowledge Base Article.

Antivirus Software May Cause Event ID 2011
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

 

[Guest]

Eric,

You are the MAN! Thank you so much! Problem completely solved!

 

[Eric Cross [MVP]]

You're welcome. Thanks for the feedback!


--
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com

 

[Guest]

Hello Eric,

I read you helped Storbought. My problem is about the same, but can not find
Event ID 2011. I can access other hdd on my Vista PC, I can access from Vista
PC other pc's, but I can not access the C on my Vista PC. Can you help me?

 

[Eric Cross [MVP]]

Hello Rob,

If you haven't already, I suggest that you walk through the steps in this
TechNet Article and see if this helps you.

http://www.microsoft.com/technet/network/evaluate/vista_fp.mspx

--
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com

 

[Guest]

The problem is norton anti virus. go to:
http//www.pcdoctor-guide.com/wordpress/?p=174
for instructions to correct the problem.