9600XT hangs when scrolling

[Kenneth Lyons]

Am I the only person having this problem? When scrolling anything on my
screen, the screen freezes and VPU Recovery resets the graphics card. This
is most prevalent when in Internet Explorer and Outlook Express, but happens
in other graphic intensive problems such as Photoshop. ATI provided no
help. The system is an Intel D865PERL w/ 2.8G P4 running XP Pro. The
graphics card has 128M on board. System memory is 1G on 2 DR400 chips. Any
suggestions will be appreciated.

 

[patrickp]

Am I the only person having this problem? When scrolling anything on my
screen, the screen freezes and VPU Recovery resets the graphics card. This
is most prevalent when in Internet Explorer and Outlook Express, but happens
in other graphic intensive problems such as Photoshop. ATI provided no
help. The system is an Intel D865PERL w/ 2.8G P4 running XP Pro. The
graphics card has 128M on board. System memory is 1G on 2 DR400 chips. Any
suggestions will be appreciated.

Some applications like IE, Kenneth, have their own scrolling support which
may conflict with your mouse's drivers. In that case, there should be
somewhere in your mouse driver settings you can disable scrolling support to
selected applications. If that's the case, it's nothing to do with your
videocard!

patrickp

 

[Mavra Chang]

What he said, and turn off VPU recovery if your not going to overclock it.
It's not really necessary and causes problems for some.

mc

 

[Softail]

I tried this with no success. Even if you turn off scrolling with the mouse
altogether, the screen still freezes when scrolling with the keyboard.
Turning off VPU does nothing either...when the screen freezes, Windows takes
over and resets the screen to 640 x 480 with 4 bit color depth.

 

[JAD]

remove the mouse from the device manager and reboot

 

[Softail]

Did this with no effect. I do not believe it to be a mouse problem it also
freezes when you use the arrow keys to scroll.