Since uninstalling the free version of ZoneAlarm (I now have a wireless
router with built-in firewall), Zone Labs appears to have taken over my
browser - the only page I can access (allegedly from Zone Labs) starts with
the following:

"Notice from Zone Labs Internet Security

This page is to notify you that ZoneAlarm has detected a problem with your
installation, and therefore has restricted Internet access from your machine
for your protection. Don't panic! The step-by-step instructions listed here
will help you to determine the problem, and explain how to resolve the
issue".

The address bar shows my home page (Yahoo). I cannot access any other
sites, including my favorites - the address bar then shows

http://lockup.zonelabs.com/8083.html

Can anybody explain please? ZoneLabs will not help since this was a free
edition.

Terry Dutson


---
This mail message was virus scanned.
No virus was found but no guarantees are offered!

Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.493 / Virus Database: 292 - Release Date: 25-06-03

On Fri, 4 Jul 2003 13:12:42 +0100, "Terry Dutson" <(E-Mail Removed)>
wrote:

>Since uninstalling the free version of ZoneAlarm (I now have a wireless
>router with built-in firewall), Zone Labs appears to have taken over my
>browser - the only page I can access (allegedly from Zone Labs) starts with
>the following:
>
>"Notice from Zone Labs Internet Security
>
>This page is to notify you that ZoneAlarm has detected a problem with your
>installation, and therefore has restricted Internet access from your machine
>for your protection. Don't panic! The step-by-step instructions listed here
>will help you to determine the problem, and explain how to resolve the
>issue".
>
>The address bar shows my home page (Yahoo). I cannot access any other
>sites, including my favorites - the address bar then shows
>
>http://lockup.zonelabs.com/8083.html
>
>Can anybody explain please? ZoneLabs will not help since this was a free
>edition.
>
>Terry Dutson
>
Check these pages for uninstall help:
http://www.zonelabs.com/store/content/support/znalm31Main.jsp;jsessionid=1FYvBbBxNdoXt1EVzXbF2YBckCMJx6MRjYxIHrhV2yeMhryDGM2a!-2033980963!-1062696905!7551!7552!-1998931188!-1062696903!7551!7552

http://tinyurl.com/g196

HTH




--
siljaline

"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_

"siljaline" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Fri, 4 Jul 2003 13:12:42 +0100, "Terry Dutson"
<(E-Mail Removed)>
> wrote:
>
> >Since uninstalling the free version of ZoneAlarm (I now have a wireless
> >router with built-in firewall), Zone Labs appears to have taken over my
> >browser - the only page I can access (allegedly from Zone Labs) starts
with
> >the following:
> >
> >"Notice from Zone Labs Internet Security
> >
> >This page is to notify you that ZoneAlarm has detected a problem with
your
> >installation, and therefore has restricted Internet access from your
machine
> >for your protection. Don't panic! The step-by-step instructions listed
here
> >will help you to determine the problem, and explain how to resolve the
> >issue".
> >
> >The address bar shows my home page (Yahoo). I cannot access any other
> >sites, including my favorites - the address bar then shows
> >
> >http://lockup.zonelabs.com/8083.html
> >
> >Can anybody explain please? ZoneLabs will not help since this was a free
> >edition.
> >
> >Terry Dutson
> >
> Check these pages for uninstall help:
>
http://www.zonelabs.com/store/content/support/znalm31Main.jsp;jsessionid=1FYvBbBxNdoXt1EVzXbF2YBckCMJx6MRjYxIHrhV2yeMhryDGM2a!-2033980963!-1062696905!7551!7552!-1998931188!-1062696903!7551!7552
>
> http://tinyurl.com/g196
>
Thanks for the reply but I can't look at these pages - ZoneLabs has
completely taken over - every page is their frigging message!

Terry Dutson


---
This mail message was virus scanned.
No virus was found but no guarantees are offered!

Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.493 / Virus Database: 292 - Release Date: 25-06-03

Terry I can only go from an older version but my educated guess is the
engine is still running.

Reinstall ZA if you can. Did you keep a copy of the original download?

When it's up and running find the box that enables run at startup and
uncheck it (or whatever the current setting is).

Reboot when sure it's stopped.

Now, reboot and ensure that ZA is not running. You must be certain of
this.to make sure it saved the setting.

Uninstall

Reboot and see what happens.

Charlie

--
Trouble Opening Attachments?
http://www.tames.net/oe6.htm
Other OE Problems?
http://www.insideoe.tomsterdam.com
Spam
http://www.tames.net/popfile.htm
http://www.keir.net/k9.html
Messenger Service Spam
http://grc.com/stm/ShootTheMessenger.htm
IE ActiveX Settings
http://www.tames.net/security/activexsettings.htm
Using IE Security Zones
http://www.staff.uiuc.edu/~ehowes/resource6.htm
Charlie


"Terry Dutson" <(E-Mail Removed)> wrote in message
news:mGhNa.3466$(E-Mail Removed)...
>
> "Terry Dutson" <(E-Mail Removed)> wrote in message
> news:w5hNa.2363$(E-Mail Removed)...
> >
> > "siljaline" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > On Fri, 4 Jul 2003 13:12:42 +0100, "Terry Dutson"
> > <(E-Mail Removed)>
> > > wrote:
> > >
> > > >Since uninstalling the free version of ZoneAlarm (I now have a
wireless
> > > >router with built-in firewall), Zone Labs appears to have taken over
my
> > > >browser - the only page I can access (allegedly from Zone Labs)
starts
> > with
> > > >the following:
> > > >
> > > >"Notice from Zone Labs Internet Security
> > > >
> > > >This page is to notify you that ZoneAlarm has detected a problem with
> > your
> > > >installation, and therefore has restricted Internet access from your
> > machine
> > > >for your protection. Don't panic! The step-by-step instructions
listed
> > here
> > > >will help you to determine the problem, and explain how to resolve
the
> > > >issue".
> > > >
> > > >The address bar shows my home page (Yahoo). I cannot access any
other
> > > >sites, including my favorites - the address bar then shows
> > > >
> > > >http://lockup.zonelabs.com/8083.html
> > > >
> > > >Can anybody explain please? ZoneLabs will not help since this was a
> free
> > > >edition.
> > > >
> > > >Terry Dutson
> > > >
> > > Check these pages for uninstall help:
> > >
> >
>
http://www.zonelabs.com/store/content/support/znalm31Main.jsp;jsessionid=1FYvBbBxNdoXt1EVzXbF2YBckCMJx6MRjYxIHrhV2yeMhryDGM2a!-2033980963!-1062696905!7551!7552!-1998931188!-1062696903!7551!7552
> > >
> > > http://tinyurl.com/g196
> > >
> > Thanks for the reply but I can't look at these pages - ZoneLabs has
> > completely taken over - every page is their frigging message!
> >
> > Terry Dutson
> >
> >
>
> Managed to get into the Zonelabs site on my son's laptop but can't find
any
> uninstall help. This thing has completely taken over my internet
browsing.
> Every page is this sodding ZoneLabs warning. Please, please - how do I
get
> rid of it?
>
> Terry Dutson
>
>
> ---
> This mail message was virus scanned.
> No virus was found but no guarantees are offered!
>
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.493 / Virus Database: 292 - Release Date: 25-06-03
>
>

I maybe have an answer. There is a community for Zone Labs also. Go to
http://forums.zonelabs.com/zonelabs on your son's computer and ask them what
to do. Try to choose the appropriate board.

You might have to sign up for posting but it doesn't cost you anything.

Regards / Gunilla.

"Terry Dutson" <(E-Mail Removed)> skrev i meddelandet
news:mGhNa.3466$(E-Mail Removed)...
>
> "Terry Dutson" <(E-Mail Removed)> wrote in message
> news:w5hNa.2363$(E-Mail Removed)...
> >
> > "siljaline" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > On Fri, 4 Jul 2003 13:12:42 +0100, "Terry Dutson"
> > <(E-Mail Removed)>
> > > wrote:
> > >
> > > >Since uninstalling the free version of ZoneAlarm (I now have a
wireless
> > > >router with built-in firewall), Zone Labs appears to have taken over
my
> > > >browser - the only page I can access (allegedly from Zone Labs)
starts
> > with
> > > >the following:
> > > >
> > > >"Notice from Zone Labs Internet Security
> > > >
> > > >This page is to notify you that ZoneAlarm has detected a problem with
> > your
> > > >installation, and therefore has restricted Internet access from your
> > machine
> > > >for your protection. Don't panic! The step-by-step instructions
listed
> > here
> > > >will help you to determine the problem, and explain how to resolve
the
> > > >issue".
> > > >
> > > >The address bar shows my home page (Yahoo). I cannot access any
other
> > > >sites, including my favorites - the address bar then shows
> > > >
> > > >http://lockup.zonelabs.com/8083.html
> > > >
> > > >Can anybody explain please? ZoneLabs will not help since this was a
> free
> > > >edition.
> > > >
> > > >Terry Dutson
> > > >
> > > Check these pages for uninstall help:
> > >
> >
>
http://www.zonelabs.com/store/content/support/znalm31Main.jsp;jsessionid=1FYvBbBxNdoXt1EVzXbF2YBckCMJx6MRjYxIHrhV2yeMhryDGM2a!-2033980963!-1062696905!75
51!7552!-1998931188!-1062696903!7551!7552
> > >
> > > http://tinyurl.com/g196
> > >
> > Thanks for the reply but I can't look at these pages - ZoneLabs has
> > completely taken over - every page is their frigging message!
> >
> > Terry Dutson
> >
> >
>
> Managed to get into the Zonelabs site on my son's laptop but can't find
any
> uninstall help. This thing has completely taken over my internet
browsing.
> Every page is this sodding ZoneLabs warning. Please, please - how do I
get
> rid of it?
>
> Terry Dutson
>
>
> ---
> This mail message was virus scanned.
> No virus was found but no guarantees are offered!
>
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.493 / Virus Database: 292 - Release Date: 25-06-03
>
>

On Fri, 4 Jul 2003 17:11:00 +0100, "Terry Dutson" <(E-Mail Removed)>
wrote:

>Managed to get into the Zonelabs site on my son's laptop but can't find any
>uninstall help. This thing has completely taken over my internet browsing.
>Every page is this sodding ZoneLabs warning. Please, please - how do I get
>rid of it?
>
>Terry Dutson

Depends on the version installed, please browse the pages for help, they are as
close as I can find for uninstall instructions.
http://store.www5.zonelabs.master.co...h/?q=uninstall


--
siljaline

"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_