PC Review

Thread Tools Rate Thread

Your preferred retailer?

Ian Ian is online now
Rocket Scientist
Ian's Avatar
Join Date: Feb 2002
Location: Manchester, UK
Posts: 16,994
      2nd Nov 2007
Do you have a retailer that you would normally use above others because of the service you have received?

I've started to use Aria in the past year (and sometimes Micro Direct) simply because they are within driving distance. However, if I came to ordering something online I wouldn't know who to use anymore It seems that the companies that were good a few years ago are the ones to avoid, and the ones that used to be poor are now good

I'd be really interested to know if you have a preferred place to buy online
Reply With Quote
4x4 Cruncher
feckit's Avatar
Join Date: Jan 2006
Location: Plant Earth
Posts: 10,996
      2nd Nov 2007
Novatech as their prices are good as is the all round service from them.
If i need something quickly then PCWorld - Buy on-line, get a discount and use their collect@store service.

Reply With Quote
Growing old....
Adywebb's Avatar
Join Date: Jan 2005
Location: Shropshire
Posts: 5,446
      2nd Nov 2007
Unfortunately folks experiences of the same company can differ greatly - you may have had no problems, but someone else does.

I tend to judge both on lack of problems, and also their ability and attitude when problems arise.

For instance, I have had few problems with OCUK - but I know their customer service attitude can frankly stink at times. My favourites these days tend to be Scan and Ebuyer, that doesn't mean they are faultless in their service, but they do seem to have more of a can-do attitude to sorting things out if things go wrong.

Like feckit I like Novatech too - just their prices are a tad higher in general compared to Scan/eBuyer - but their customer service is great, so I suppose you get what you pay for.

I also like Komplett and Kustom PC's too.....


Reply With Quote
Crunchie Cat
Taffycat's Avatar
Join Date: Jun 2006
Location: South Wales
Posts: 9,356
      2nd Nov 2007
I too, liked Novatech's service and the speed of their deliveries, Aria also. For more general things, such as music, DVDs, books or software, I use mostly Amazon (free delivery on orders of 15 if you are prepared to wait a bit longer) or Play.com, delivery free again, but even good old Woolworth is worth a click I ordered a hard-to-get CD from them and it was delivered within 2 days.
Reply With Quote
Senior Member
Belloni's Avatar
Join Date: Dec 2004
Location: Hertfordshire
Posts: 1,166
      3rd Nov 2007
I have bought ALL of my pc stuff from www.overclockers.co.uk

I love their service!

My System:
Intel Q6600 @ 3.0GHz
4GB RAM PC6400 800MHz
BFG nVidia 8800 GTX 768MB OC
620W Corsair ATX PSU

Windows Vista 64-bit
Samsung 22" BW
Razer Copperhead Tempest blue
Razer Tarantula
Reply With Quote
V_R V_R is offline
V_R's Avatar
Join Date: Jan 2005
Posts: 10,480
      3rd Nov 2007
I've said this before, OcUK have NEVER let me down. Buying, RMA's & Service have all been top dollar. I do use Kustom PC's and Ebuyer now and again, but OcUK are the first place i go/look.


Gigabyte Z87X-OC | i7 4770K @ 4.4Ghz | Corsair H80i | 16Gb TeamGroup Vulcan Orange
EVGA 780 FTW | Creative X-FI Titanium HD | 500Gb Samsung EVO SSD + 4TB's of Storage
Corsair HX850 | Logitech G25 | Ducky Shine III | Deathadder 2013 | Wireless 360 Pad
Corsair Carbide 300R | BenQ XL2420T | Acoustic Energy Aego M | Windows 8.1 64 Bit
Reply With Quote
sugar 'n spikes
floppybootstomp's Avatar
Join Date: Mar 2002
Location: Greenwich
Posts: 18,323
      3rd Nov 2007
More or less what Ady said.

I've mostly used OCUK, only problem I ever had was when one item wasn't in stock and they didn't deliver the whole lot and didn't tell me about non-delivery. That meant I stayed in all day for nothing Other than that, they've been good, quick RMA's and refunds for faulty goods.

However, I've noted other people's problems and I'm wary.

Lately have been using Scan and E-Buyer. I never thought I'd recommend E-Buyer but they seem to have turned around completely from the crap E-Tailer they were, let's hope it lasts.

And of course, as ever, if you want real service and don't mind paying a little more - Kustom PC's and Chillblast - by far the best online computer parts suppliers ever.

In my experience, of course

Don Van Vliet 1941 - 2010. And the acid gold bar swirled up and down, up and down.
Reply With Quote
Abarbarian's Avatar
Join Date: Sep 2005
Location: A cabin in the woods by a river
Posts: 8,492
      3rd Nov 2007
Aria and E-Buyer have been very good for me . overclockers ok but their packing was terrible once and their postage price is sky high for small items .

Rek-Teck of e-bay have given me some really good brand new bargins aswell but their postage is high for small items though they will bundle items where possible .


"There's a saying in Estonia that in order to see new things, you have to follow common paths - paths you know."
Games people play, you take it or you leave it
Things that they say, honor brite
If I promise you the moon and the stars, would you believe it
Games people play in the middle of the night
~Alan Parsons Project, Games People Play

Last edited by Abarbarian; 3rd Nov 2007 at 07:20 PM.. Reason: xtras
Reply With Quote
Newf's Avatar
Join Date: Jan 2007
Location: Chicago, IL. USA
Posts: 51
      29th Dec 2007
For those of us who live in the States, Newegg.com is the standard all others try to meet.
I've had good service from Directron.com as well.

For brick and mortar stores: Microcenter had decent prices with excellent support and no hassle return policies.
Reply With Quote
Member Extraordinaire
crazylegs's Avatar
Join Date: Dec 2004
Location: Out There!
Posts: 5,621
      29th Dec 2007
I have used and will continue using Amazon.co.uk for most of my stuff I buy on the internet, there customer service is great and exchanges and refunds are super quick..I have never had a problem with them in all my years of buying on the net..Hell they even refunded me on a faulty 7 month old creative Zen player, the full amount I paid which was 109 and the product was selling at 79 when they refunded me..Thats what I call customer service..

Another I use are play.com they give free delivery on everything so the price you see is the price you pay, and it turns up in just a couple of days which for free delivery is great..

CCL are still pretty good and when sending back a PSU recently bent over backwards to get me the right one..Mucks will vouch for these aswell as he uses them quite often also..

I'm still wary of ebuyer as I bought something from them about 5 months ago and it happened to be a second hand faulty product, It proved to me that they still restock the products that customers send back and repackage them, then send them back out as new and that ain't on in my book, so I stay well away! so far away that they are not even in my favourites.


"Ironic, isn't it Smithers? This anonymous clan of slack-jawed troglodytes has cost me the election, and yet if I were to have them killed, I would be the one to go to jail. That's democracy for you." -- Mr. Burns
Reply With Quote

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Your preferred RSS syndication library? clintonG Microsoft Dot NET 2 15th Nov 2006 07:48 PM
jumping from preferred to non-preferred network Howard Delman Windows XP Networking 5 1st Mar 2006 12:22 AM
Setting a preferred connection to use on your LAN =?Utf-8?B?VEMxMDI4NA==?= Windows XP Networking 4 22nd Jun 2005 01:17 AM
Brief poll, your preferred spyware? George Windows XP General 20 6th Jan 2005 12:45 PM
Connecting to non-preferred network/cannot see "all availablenetworks" and choose which is preferred. David True Windows XP Networking 0 17th Feb 2004 02:33 AM




All times are GMT +1. The time now is 01:22 PM.