I have a problem with the shutdown sequence on my computer. It automatically
reboots when I shut it down from XP. I can only shut it down manually via
the switch before it reboots.

Here is what I know:
1) I do not have Roxio Easy CD installed which seems to be a common cause of
this problem.

2) I have disabled the automatic reboot option on my Startup and Recovery
control panel menu.

3) This problem started when I physically broke one of my USB ports on the
front of my case. I think I have disabled the port in the control panel
menus. I am not completely sure whether the two issues are related.

4) I have already read and followed the suggestions on the following websites:
http://www.aumha.org/win5/a/shtdwnxp.php
http://www.microsoft.com/windowsxp/u...l_02may13.mspx
http://support.microsoft.com/default...b;en-us;311806

Open the case and "physically" disconnect the broken port from the
motherboard.

TR wrote:

> I have a problem with the shutdown sequence on my computer. It automatically
> reboots when I shut it down from XP. I can only shut it down manually via
> the switch before it reboots.
>
> Here is what I know:
> 1) I do not have Roxio Easy CD installed which seems to be a common cause of
> this problem.
>
> 2) I have disabled the automatic reboot option on my Startup and Recovery
> control panel menu.
>
> 3) This problem started when I physically broke one of my USB ports on the
> front of my case. I think I have disabled the port in the control panel
> menus. I am not completely sure whether the two issues are related.
>
> 4) I have already read and followed the suggestions on the following websites:
> http://www.aumha.org/win5/a/shtdwnxp.php
> http://www.microsoft.com/windowsxp/u...l_02may13.mspx
> http://support.microsoft.com/default...b;en-us;311806
>