Hello all,

Have a new problem with Word 2007 when saving documents, we seem to be
losing the header/footers of documents when saving as DocX. Anyone run into
this problem before?

Jeff

I doubt that the headers and footers are really lost. Probably they're just
not being displayed, because you accidentally clicked in the space between
the top of a page and the ribbon, which turned off the "White space between
pages" setting. See http://www.gmayor.com/white_space.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Jeff Mathewson wrote:
> Hello all,
>
> Have a new problem with Word 2007 when saving documents, we seem to be
> losing the header/footers of documents when saving as DocX. Anyone
> run into this problem before?
>
> Jeff

I'll have to check on that, but I don't think that's it. Since the header
has to be re-entered. All info is lost and not shown when printing. But
again, it's a new problem we found, I'll get all the facts..just checking to
see if anyone else has a problem like this one...

Thanks,

Jeff.

"Jay Freedman" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I doubt that the headers and footers are really lost. Probably they're
just
> not being displayed, because you accidentally clicked in the space between
> the top of a page and the ribbon, which turned off the "White space
between
> pages" setting. See http://www.gmayor.com/white_space.htm.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
> all may benefit.
>
> Jeff Mathewson wrote:
> > Hello all,
> >
> > Have a new problem with Word 2007 when saving documents, we seem to be
> > losing the header/footers of documents when saving as DocX. Anyone
> > run into this problem before?
> >
> > Jeff
>
>

What you describe does sound like a different problem -- if you can
open the header or footer area and it's empty, that's not the white
space feature.

Honestly, though, I'm in these groups every day and I haven't seen a
similar report yet. I hope you can get lucky and find someone who
didn't post because they solved it already.

Jay

On Tue, 10 Jul 2007 07:05:23 -0700, "Jeff Mathewson"
<(E-Mail Removed)> wrote:

>I'll have to check on that, but I don't think that's it. Since the header
>has to be re-entered. All info is lost and not shown when printing. But
>again, it's a new problem we found, I'll get all the facts..just checking to
>see if anyone else has a problem like this one...
>
>Thanks,
>
>Jeff.
>
>"Jay Freedman" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> I doubt that the headers and footers are really lost. Probably they're
>just
>> not being displayed, because you accidentally clicked in the space between
>> the top of a page and the ribbon, which turned off the "White space
>between
>> pages" setting. See http://www.gmayor.com/white_space.htm.
>>
>> --
>> Regards,
>> Jay Freedman
>> Microsoft Word MVP FAQ: http://word.mvps.org
>> Email cannot be acknowledged; please post all follow-ups to the newsgroup
>so
>> all may benefit.
>>
>> Jeff Mathewson wrote:
>> > Hello all,
>> >
>> > Have a new problem with Word 2007 when saving documents, we seem to be
>> > losing the header/footers of documents when saving as DocX. Anyone
>> > run into this problem before?
>> >
>> > Jeff
>>
>>
>

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.

Thanks for your reply. When looking into the problem more, I found that the
footer isn't being saved at all. When looking at the XML files, the
footer1.xml isn't even there meaning it wasn't saved. Now, the question is,
is this Application, User or Server error..we are looking into all three.
But since you stated you been here and haven't seen this before, I can
safely say that it's not a Word 2007 problem other then bugs I been reading
about Word 2007 and networks not liking each other.

Thanks, Jeff.
"Jay Freedman" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> What you describe does sound like a different problem -- if you can
> open the header or footer area and it's empty, that's not the white
> space feature.
>
> Honestly, though, I'm in these groups every day and I haven't seen a
> similar report yet. I hope you can get lucky and find someone who
> didn't post because they solved it already.
>
> Jay
>
> On Tue, 10 Jul 2007 07:05:23 -0700, "Jeff Mathewson"
> <(E-Mail Removed)> wrote:
>
> >I'll have to check on that, but I don't think that's it. Since the
header
> >has to be re-entered. All info is lost and not shown when printing. But
> >again, it's a new problem we found, I'll get all the facts..just checking
to
> >see if anyone else has a problem like this one...
> >
> >Thanks,
> >
> >Jeff.
> >
> >"Jay Freedman" <(E-Mail Removed)> wrote in message
> >news:(E-Mail Removed)...
> >> I doubt that the headers and footers are really lost. Probably they're
> >just
> >> not being displayed, because you accidentally clicked in the space
between
> >> the top of a page and the ribbon, which turned off the "White space
> >between
> >> pages" setting. See http://www.gmayor.com/white_space.htm.
> >>
> >> --
> >> Regards,
> >> Jay Freedman
> >> Microsoft Word MVP FAQ: http://word.mvps.org
> >> Email cannot be acknowledged; please post all follow-ups to the
newsgroup
> >so
> >> all may benefit.
> >>
> >> Jeff Mathewson wrote:
> >> > Hello all,
> >> >
> >> > Have a new problem with Word 2007 when saving documents, we seem to
be
> >> > losing the header/footers of documents when saving as DocX. Anyone
> >> > run into this problem before?
> >> >
> >> > Jeff
> >>
> >>
> >
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup
so all may benefit.