I have a new Compaq/HP desktop. It came with a pre-installed Compaq Windows
help program. So when I click on Help, I get the Compaq version.

I'd like to access the one which comes with Windows XP Home, but don't know
how to locate it - either on line, or buried in the Windows XP installation.

Please help.

--

PT

XP's Help and Support is helpctr.exe

Start | Run | Type: helpctr | Click OK

helpctr.exe is normally in...
C:\WINDOWS\PCHealth\HelpCtr\Binaries

I do not know if XP's Help and Support gets didabled by Compaq/HP.

Can you uninstall Compaq Windows Help from Add or Remove Programs?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:e2xad$(E-Mail Removed),
PT <(E-Mail Removed)> hunted and pecked:
> I have a new Compaq/HP desktop. It came with a pre-installed Compaq
> Windows help program. So when I click on Help, I get the Compaq version.
>
> I'd like to access the one which comes with Windows XP Home, but don't
> know how to locate it - either on line, or buried in the Windows XP
> installation.
>
> Please help.
>
> --
>
> PT

A fast way to access the Help and Support is to:
Hold down the Windows Logo key (between Ctrl & Alt) and press F1 key.
--
XP - WNP
Today is the first day of the
rest of your life.


"PT" wrote:

> I have a new Compaq/HP desktop. It came with a pre-installed Compaq Windows
> help program. So when I click on Help, I get the Compaq version.
>
> I'd like to access the one which comes with Windows XP Home, but don't know
> how to locate it - either on line, or buried in the Windows XP installation.
>
> Please help.
>
> --
>
> PT
>
>
>

I seem to recall this Compaq Help service is an installed program; you should
be able to remove it from Control Panel>Add/Remove programs.

Alternatively, I think if you stop the service that will restore the normal
help behaviour.

That brings up Compaq help

--

PT
"Byte" <(E-Mail Removed)> wrote in message
news:12377170-AF21-45CA-A761-(E-Mail Removed)...
>A fast way to access the Help and Support is to:
> Hold down the Windows Logo key (between Ctrl & Alt) and press F1 key.
> --
> XP - WNP
> Today is the first day of the
> rest of your life.
>
>
> "PT" wrote:
>
>> I have a new Compaq/HP desktop. It came with a pre-installed Compaq
>> Windows
>> help program. So when I click on Help, I get the Compaq version.
>>
>> I'd like to access the one which comes with Windows XP Home, but don't
>> know
>> how to locate it - either on line, or buried in the Windows XP
>> installation.
>>
>> Please help.
>>
>> --
>>
>> PT
>>
>>
>>

Brings up Compaq's versiom

--

PT
"Wesley Vogel" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> XP's Help and Support is helpctr.exe
>
> Start | Run | Type: helpctr | Click OK
>
> helpctr.exe is normally in...
> C:\WINDOWS\PCHealth\HelpCtr\Binaries
>
> I do not know if XP's Help and Support gets didabled by Compaq/HP.
>
> Can you uninstall Compaq Windows Help from Add or Remove Programs?
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:e2xad$(E-Mail Removed),
> PT <(E-Mail Removed)> hunted and pecked:
>> I have a new Compaq/HP desktop. It came with a pre-installed Compaq
>> Windows help program. So when I click on Help, I get the Compaq version.
>>
>> I'd like to access the one which comes with Windows XP Home, but don't
>> know how to locate it - either on line, or buried in the Windows XP
>> installation.
>>
>> Please help.
>>
>> --
>>
>> PT

See what happens when you paste the following line into Start | Run and
click OK...

C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe


Can you uninstall Compaq Windows Help from Add or Remove Programs?

Start | run | Type: appwiz.cpl | Click OK

If you can, reboot.

Then if XP's Help doesn't work...

Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:(E-Mail Removed),
PT <(E-Mail Removed)> hunted and pecked:
> Brings up Compaq's versiom
>
> --
>
> PT
> "Wesley Vogel" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> XP's Help and Support is helpctr.exe
>>
>> Start | Run | Type: helpctr | Click OK
>>
>> helpctr.exe is normally in...
>> C:\WINDOWS\PCHealth\HelpCtr\Binaries
>>
>> I do not know if XP's Help and Support gets didabled by Compaq/HP.
>>
>> Can you uninstall Compaq Windows Help from Add or Remove Programs?
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:e2xad$(E-Mail Removed),
>> PT <(E-Mail Removed)> hunted and pecked:
>>> I have a new Compaq/HP desktop. It came with a pre-installed Compaq
>>> Windows help program. So when I click on Help, I get the Compaq
>>> version.
>>>
>>> I'd like to access the one which comes with Windows XP Home, but don't
>>> know how to locate it - either on line, or buried in the Windows XP
>>> installation.
>>>
>>> Please help.
>>>
>>> --
>>>
>>> PT

Now that it appears that Compaq has removed MS Windows Help and replaced it
with their own version, I wonder whether MS offers the Help function at an
on-line site as does, for example, Intuit.

--

PT
"PT" <(E-Mail Removed)> wrote in message
news:e2xad$(E-Mail Removed)...
>I have a new Compaq/HP desktop. It came with a pre-installed Compaq
>Windows help program. So when I click on Help, I get the Compaq version.
>
> I'd like to access the one which comes with Windows XP Home, but don't
> know how to locate it - either on line, or buried in the Windows XP
> installation.
>
> Please help.
>
> --
>
> PT
>

See what happens when you paste the following line into Start | Run and
click OK...

C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe


Can you uninstall Compaq Windows Help from Add or Remove Programs?

Start | run | Type: appwiz.cpl | Click OK

If you can, reboot.

Then if XP's Help doesn't work...

Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:(E-Mail Removed),
PT <(E-Mail Removed)> hunted and pecked:
> Now that it appears that Compaq has removed MS Windows Help and replaced
> it with their own version, I wonder whether MS offers the Help function
> at an on-line site as does, for example, Intuit.
>
> --
>
> PT
> "PT" <(E-Mail Removed)> wrote in message
> news:e2xad$(E-Mail Removed)...
>> I have a new Compaq/HP desktop. It came with a pre-installed Compaq
>> Windows help program. So when I click on Help, I get the Compaq version.
>>
>> I'd like to access the one which comes with Windows XP Home, but don't
>> know how to locate it - either on line, or buried in the Windows XP
>> installation.
>>
>> Please help.
>>
>> --
>>
>> PT