PC Review


Reply
Thread Tools Rate Thread

windows xp update install problems..

 
 
mike
Guest
Posts: n/a
 
      9th Oct 2004
i recently purchased a computer for my kids at a garage
sale that came with windows xp professional already
loaded. i have been able to install all of the automatic
updates except the service packs. i get an error message
that says something to the effect that my product key is
invalid and it cannot install the service packs. what do
i do know. do i have to purchase a new product key to be
able to update my software? the letters OEM do not appear
on my "registerd to" page. i'm not sure where the
software came from originally. hopefully i don't have to
purchase the full program...any help would be
appreaciated...thanks....mike
 
Reply With Quote
 
 
 
 
Carey Frisch [MVP]
Guest
Posts: n/a
 
      9th Oct 2004
It appears you have a pirated, illegal version of Windows XP Professional
installed on that computer.

Run the Windows XP Product Key Validation Assistant:
http://www.microsoft.com/resources/h...s/default.mspx

You receive a "The product key used to install Windows is invalid" error message:
http://support.microsoft.com/default...&Product=winxp

If you are getting the following error message when attempting to update:

"The product key used to install Windows is invalid"

You'll have to purchase a new "Full Version" of Windows XP Professional
and perform a "Repair Install" using the new Windows XP Pro CD and Product Key
that comes with it. (You cannot simply change the Product Key)

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

-------------------------------------------------------------------------

"mike" wrote:

| i recently purchased a computer for my kids at a garage
| sale that came with windows xp professional already
| loaded. i have been able to install all of the automatic
| updates except the service packs. i get an error message
| that says something to the effect that my product key is
| invalid and it cannot install the service packs. what do
| i do know. do i have to purchase a new product key to be
| able to update my software? the letters OEM do not appear
| on my "registerd to" page. i'm not sure where the
| software came from originally. hopefully i don't have to
| purchase the full program...any help would be
| appreaciated...thanks....mike
 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
cannot update, the automatic update is not in services.msc and saysit is when try to install receive this error when trying to automatic update Cornholis Windows XP Basics 2 27th Aug 2011 06:59 AM
Can not install DEFENDER: "a required update to windows update is available at the windows update website" wizzywiz Windows XP General 1 1st Jul 2006 08:40 PM
Windows Update doesn't install new Windows components (Windows GenuineAdvantage Validation Tools) Bob McLeran Windows XP General 1 15th Oct 2005 12:20 AM
Windows update fails to install Marvell network software update =?Utf-8?B?SUJNIFA3Ng==?= Windows XP Help 3 5th Aug 2004 09:21 PM
Critical Update (kb824105) patch does not install from windows update Matthew Bedford Windows XP Security 0 16th Oct 2003 04:48 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 10:29 AM.