It takes about two minutes for the "turn off computer", "restart",
"hibernate" options to appear when I press on "turn off computer" button on
start menu. And after that, when I select "turn off computer", the computer
turns off too slowly. This happens only when I use internet explorer. What
might be the reason and how could I solve this?

caglar wrote:
> It takes about two minutes for the "turn off computer", "restart",
> "hibernate" options to appear when I press on "turn off computer"
> button on start menu. And after that, when I select "turn off
> computer", the computer turns off too slowly. This happens only
> when I use internet explorer. What might be the reason and how
> could I solve this?

- Ensure you are malware free.
- Ensure you have the latest drivers from each hardware manufacturer.
- Ensure you are not clearing the pagefile when you shutdown.
- Give some system specifications (CPU, memory, hard disk space (free and
total), Windows XP edition and service pack level?)
- Ensure you have fully patched Windows and all other applications you use.
- CHKDSK and Defragment (in that order.)
- Make sure you are not loading applications you don't need to at startup
(which would have to close at shutdown.)


Some things to help you with the above...

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story.

Post _both_ in response to this message verbatim. ;-)

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.) Never get hardware drivers
for hardware that was not created/sold by Microsoft from Microsoft.

You might even look through these web pages:

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029

Windows XP Shutdown & Restart Troubleshooting
http://www.aumha.org/win5/a/shtdwnxp.htm

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Windows Xp Home Edition
Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158: Service Pack 2)

Thanks.

"Shenan Stanley" wrote:

> caglar wrote:
> > It takes about two minutes for the "turn off computer", "restart",
> > "hibernate" options to appear when I press on "turn off computer"
> > button on start menu. And after that, when I select "turn off
> > computer", the computer turns off too slowly. This happens only
> > when I use internet explorer. What might be the reason and how
> > could I solve this?
>
> - Ensure you are malware free.
> - Ensure you have the latest drivers from each hardware manufacturer.
> - Ensure you are not clearing the pagefile when you shutdown.
> - Give some system specifications (CPU, memory, hard disk space (free and
> total), Windows XP edition and service pack level?)
> - Ensure you have fully patched Windows and all other applications you use.
> - CHKDSK and Defragment (in that order.)
> - Make sure you are not loading applications you don't need to at startup
> (which would have to close at shutdown.)
>
>
> Some things to help you with the above...
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the general
> (Operating System name and edition) while the line starting with the word
> "version" will give you the rest of the story.
>
> Post _both_ in response to this message verbatim. ;-)
>
> Download/install this:
> http://support.microsoft.com/kb/290301
>
> After installing, do the following:
>
> Start button --> RUN --> type in:
> "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
> --> Click OK.
> (The quotation marks and percentage signs and spacing should be exact.)
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> Reboot.
>
> and...
>
> Download the latest version of the Windows Update agent from here (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> .... and save it to the root of your C:\ drive. After saving it to the root
> of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Then follow the instructions here:
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> Reboot.
>
> CHKDSK
> How to scan your disks for errors
> http://support.microsoft.com/kb/315265
> * will take time and a reboot
>
> Defragment
> How to Defragment your hard drives
> http://support.microsoft.com/kb/314848
> * will take time
>
> Ensure your hardware drivers are up to date (from the hardware
> manufacturer's respective web pages.) Never get hardware drivers
> for hardware that was not created/sold by Microsoft from Microsoft.
>
> You might even look through these web pages:
>
> Resources to help troubleshoot shutdown problems in Windows XP
> http://support.microsoft.com/kb/308029
>
> Windows XP Shutdown & Restart Troubleshooting
> http://www.aumha.org/win5/a/shtdwnxp.htm
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

caglar wrote:
> It takes about two minutes for the "turn off computer", "restart",
> "hibernate" options to appear when I press on "turn off computer"
> button on start menu. And after that, when I select "turn off
> computer", the computer turns off too slowly. This happens only
> when I use internet explorer. What might be the reason and how
> could I solve this?

Shenan Stanley wrote:
> - Ensure you are malware free.
> - Ensure you have the latest drivers from each hardware
> manufacturer.
> - Ensure you are not clearing the pagefile when you shutdown.
> - Give some system specifications (CPU, memory, hard disk space
> (free and total), Windows XP edition and service pack level?)
> - Ensure you have fully patched Windows and all other applications
> you use.
> - CHKDSK and Defragment (in that order.)
> - Make sure you are not loading applications you don't need to at
> startup (which would have to close at shutdown.)
>
>
> Some things to help you with the above...
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the
> general (Operating System name and edition) while the line starting
> with the word "version" will give you the rest of the story.
>
> Post _both_ in response to this message verbatim. ;-)
>
> Download/install this:
> http://support.microsoft.com/kb/290301
>
> After installing, do the following:
>
> Start button --> RUN --> type in:
> "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
> --> Click OK.
> (The quotation marks and percentage signs and spacing should be
> exact.)
>
> Download, install, run, update and perform a full scan (separately)
> with the following two applications (freeware versions are the ones
> to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and
> removing whatever they both find completely, you may uninstall
> these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> Reboot.
>
> and...
>
> Download the latest version of the Windows Update agent from here
> (x86): http://go.microsoft.com/fwlink/?LinkID=91237
> ... and save it to the root of your C:\ drive. After saving it to
> the root of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and
> click on NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Then follow the instructions here:
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> Reboot.
>
> CHKDSK
> How to scan your disks for errors
> http://support.microsoft.com/kb/315265
> * will take time and a reboot
>
> Defragment
> How to Defragment your hard drives
> http://support.microsoft.com/kb/314848
> * will take time
>
> Ensure your hardware drivers are up to date (from the hardware
> manufacturer's respective web pages.) Never get hardware drivers
> for hardware that was not created/sold by Microsoft from Microsoft.
>
> You might even look through these web pages:
>
> Resources to help troubleshoot shutdown problems in Windows XP
> http://support.microsoft.com/kb/308029
>
> Windows XP Shutdown & Restart Troubleshooting
> http://www.aumha.org/win5/a/shtdwnxp.htm

caglar wrote:
> Windows Xp Home Edition
> Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158: Service Pack 2)

Service Pack 2?
If you do not mind me asking, any specific reason you have not patches to
SP3?

After you do most of the cleanup I have suggested above - you may want to
get SP3 installed. With the cleanup I have given you, it should go very
smoothly. If you wish to install SP3 after you get all cleaned up from the
above - and I suggest highly that you do this - then here are some detailed
steps to follow:

There is one thing you want to confirm before installing SP3 though...

Do you have an HP branded computer with an AMD processor?
(If so - answer and wait. If not, answer and continue with the steps.)

1) Download the full SP3 installation file.

Windows XP Service Pack 3 Network Installation Package for
IT Professionals and Developers (works just as well for you.)
http://www.microsoft.com/downloads/d...8-1E1555D4F3D4

You are just saving it right now - not running it yet.

2) Reboot right before you try to install SP3.

3) Disconnect from the internet before installing (physically disconnect -
pull the network cable or disable the router/modem.)

4) Disable your antivirus and antispyware applications when you are about to
install SP3. Usually right-click on the icon in the taskbar gives you
a choice to do so.

Install SP3 by running the downloaded executable. Reboot when requested to
do so. Logon and let the machine 'settle' for about 10 minutes. Reboot.
Give it 5 minutes after logon to 'settle' - reboot.

After that - there will be more updates. Reboot once more.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

caglar wrote:
> It takes about two minutes for the "turn off computer", "restart",
> "hibernate" options to appear when I press on "turn off computer" button on
> start menu. And after that, when I select "turn off computer", the computer
> turns off too slowly. This happens only when I use internet explorer. What
> might be the reason and how could I solve this?

caglar, assuming there is nothing fundamentally wrong with your setup
(e.g. malwares, etc) I can recommend:
UPHClean (from
http://www.microsoft.com/downloadS/d...displaylang=en)



"UPHClean is a service that once and for all gets rid of problems with user
profile not unloading.

You are having profile unload problems if you experience slow logoff (with
Saving Settings for most of the time while logging off), roaming profiles
that do not reconcile, or the registry size limit is reached."

I use it on Win XP Pro for over a year, and shut-down has been easier since.