I searched the web for another little problem of a file not responding on
closedown - MCCWSAWindow - and found that this was caused by a recent, no
choice, install of a an update to BT Desktop Help (ISP on line help program).
There were reports of this causing a lot of problems despite BT saying
otherwise. As suggested I uninstalled it and guess what - my recent documents
works perfectly again as well as no problem on closedown. PC is also
generally much faster without it.
"Ralph" wrote:
> Snoopy07;
> Do you think that your "recent documents" folder could have gotten corrupt
> in the process of loading an update? If it did then your restore utility may
> help. you sound reluctant to use this, It's fairly safe to use, you won't
> loose anything you created and it may restore the settings on that folder, I
> still think it may be worth a try. It has worked for me in the past.
> Good luck.
> --
> Ralph, the fifty year old student
>
>
> "snoopy07" wrote:
>
> > Ralph,
> >
> > No, I do not get program not responding.
> > I have not knowingly done any updates, only those that get downloaded from
> > Microsoft & Norton automatically.
> > Files are all saved in My Documents and open fine if I open Word or Excel
> > first and then do file open.
> > The problem is when I try to open them from the XP start menu, using
> > "Documents", which contains shortcuts to recently used files, which in turn I
> > think are stored by XP in the hidden folder "C:\Documents and
> > Settings\Owner\My Recent Documents"
> > When files are opened this way I get the impression that Norton may be
> > taking a long time between scanning Excel/Word in the background and then
> > scanning the file. If I open the files from Win Explorer, Excel/Word opens
> > quickly but there is then a delay before Norton start scanning the file.
> > I'll keep experimenting and hope.
> >
> > "Ralph" wrote:
> >
> > > Snoopy07;
> > > Do you get a "program not responding" error message while you are waiting
> > > for your file to open? I had a simular situation as you described and would
> > > get that message during the delay. I also thought the problem came from an
> > > update as it began shortly after I had let Microsoft load updates. I did a
> > > system restore, I also went to the add/remove program in control panel and
> > > removed a bunch of junk that I did not use (programs that came with this
> > > computer) I also added some RAM to this computer and have not had that
> > > problem since.
> > > If you save your files to a different location (like maybe my documents)
> > > instead of the recently used files, do you have the same problem?
> > > --
> > > Ralph, the fifty year old student
> > >
> > >
> > > "snoopy07" wrote:
> > >
> > > > Ralph, no I have not tried restore, but do not see it as a solution even the
> > > > problem is caused by an update, as both Windows Update and Norton Update will
> > > > soon put it back as it was unless both are permanently switched off.
> > > > Can't see how I can switch off Norton as broadband is always connected.
> > > > I do agree that Norton is a memory hog and slows things down, but files open
> > > > in normal time, with Norton checks, provide I do not use the recently used
> > > > file list.
> > > >
> > > > Anyone any further thoughts?
> > > >
> > > > "Ralph" wrote:
> > > >
> > > > > Snoopy07, have you tryed to use your system restore utility? If you think
> > > > > your "slow down" is from a recent update you could set your system restore
> > > > > date to a time prior to that update.You mighy try turning off your Norton
> > > > > when you are offline, Norton is a memory hog and if you don't have enough RAM
> > > > > to support it, things will run slow.
> > > > > --
> > > > > Ralph, the fifty year old student
> > > > >
> > > > >
> > > > > "snoopy07" wrote:
> > > > >
> > > > > > My computer has suddenly developed a problem with opening files from the
> > > > > > recently used file list. If I click on a file nothing happens for about 3
> > > > > > mins. If I open Word or Excel first and then open the file it is as quick as
> > > > > > normal.
> > > > > > I have tried deleting the recently used file list but the new entries are no
> > > > > > different.
> > > > > > My guess is that it may be a result of a recent update, either for XP or
> > > > > > possibly Norton 2007
> > > > > > Can anybody help?
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