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A Windows XP problem or an outlook express problem?

 
 
Allan Wong
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      4th Sep 2004
Windows XP Pro SP-2 system with Outlook Express configured for 2 email
account: a pop3 server account and a hotmail account. I read all of messages
everyday but then today something strange is encountered. Under my user name
on the windows welcome logon screen, it keeps on telling me that I have 2
unread messages, but actually there is nothing. The following steps had been
done:
1.Reboot and logon again and again just couldn't resolve the problem.

2.Further doing by cleared up all the files in this directory didn't solve
the problem either.
C:\Documents and Settings\UserName\Local Settings\Application
Data\Identities\{A95139D4-BEC0-4075-9270-43DC43941921}\Microsoft\Outlook
Express.

3.Tried to reinstall IE by changing the value data from 1 to 0 using this
registry key but it didn't go as windows says the system has a newer version
than the one which is installing:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

Can't come up with any other idea. Can someone please give a hand on this?
Thanks



 
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Kelly
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      4th Sep 2004
Hi Allen,

It depends on where it is stemming from:

Passport:

Go to Start/Run and type in: control userpasswords2. Advanced/Manage
Passwords/Remove.

Add Control Userpasswords2 to the Control Panel (Line 1)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count
http://www.microsoft.com/windowsxp/p.../powertoys.asp

Disable Unread Mail on the Welcome Screen (Line 100)
http://www.kellys-korner-xp.com/xp_tweaks.htm

To remove an account or to change the count manually Go to:
Start/Run/Regedit and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\[Your
E-Mail Address]. In the right pane modify: Message Count, Change it to 0.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail. In
the right pane modify: MessageExpiryDays Change it to 0.

Overview of Mail Notification Display on WinXP Welcome Screen
http://support.microsoft.com/support.../q304/1/48.asp

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm



"Allan Wong" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Windows XP Pro SP-2 system with Outlook Express configured for 2 email
> account: a pop3 server account and a hotmail account. I read all of
> messages everyday but then today something strange is encountered. Under
> my user name on the windows welcome logon screen, it keeps on telling me
> that I have 2 unread messages, but actually there is nothing. The
> following steps had been done:
> 1.Reboot and logon again and again just couldn't resolve the problem.
>
> 2.Further doing by cleared up all the files in this directory didn't solve
> the problem either.
> C:\Documents and Settings\UserName\Local Settings\Application
> Data\Identities\{A95139D4-BEC0-4075-9270-43DC43941921}\Microsoft\Outlook
> Express.
>
> 3.Tried to reinstall IE by changing the value data from 1 to 0 using this
> registry key but it didn't go as windows says the system has a newer
> version than the one which is installing:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
> Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
>
> Can't come up with any other idea. Can someone please give a hand on this?
> Thanks
>
>
>



 
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=?Utf-8?B?VG9ueQ==?=
Guest
Posts: n/a
 
      4th Sep 2004
I have the same problem, and sometimes, even I will get 2 messages, OE will
tell me 6?? :-|

"Allan Wong" wrote:

> Windows XP Pro SP-2 system with Outlook Express configured for 2 email
> account: a pop3 server account and a hotmail account. I read all of messages
> everyday but then today something strange is encountered. Under my user name
> on the windows welcome logon screen, it keeps on telling me that I have 2
> unread messages, but actually there is nothing. The following steps had been
> done:
> 1.Reboot and logon again and again just couldn't resolve the problem.
>
> 2.Further doing by cleared up all the files in this directory didn't solve
> the problem either.
> C:\Documents and Settings\UserName\Local Settings\Application
> Data\Identities\{A95139D4-BEC0-4075-9270-43DC43941921}\Microsoft\Outlook
> Express.
>
> 3.Tried to reinstall IE by changing the value data from 1 to 0 using this
> registry key but it didn't go as windows says the system has a newer version
> than the one which is installing:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
> Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
>
> Can't come up with any other idea. Can someone please give a hand on this?
> Thanks
>
>
>
>

 
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