I just did a major upgrade to my Sony Vaio Desktop XP SP3 computer (video
card, ram, larger HD, giga-bit ethernet).

When I rebooted Windows it told me that it was no longer activated (The
original install was pre activated when I purchased the computer). So I
clicked on the activate icon and was informed that my product key was
invalid and I should re-type it. I entered the key from the sticker on the
back of the computer (and it was accepted). Then I tried to activate it
again and got the same message that the product key was invalid.

I removed all of the upgrades and returned the system to the original
configuration, but it still wont activate.

What to do?

Thanks

Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://social.microsoft.com/forums/e...owsxp/threads/

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

Jack B. Pollack wrote:
> I just did a major upgrade to my Sony Vaio Desktop XP SP3 computer (video
> card, ram, larger HD, giga-bit ethernet).
>
> When I rebooted Windows it told me that it was no longer activated (The
> original install was pre activated when I purchased the computer). So I
> clicked on the activate icon and was informed that my product key was
> invalid and I should re-type it. I entered the key from the sticker on the
> back of the computer (and it was accepted). Then I tried to activate it
> again and got the same message that the product key was invalid.
>
> I removed all of the upgrades and returned the system to the original
> configuration, but it still wont activate.
>
> What to do?
>
> Thanks

Product key was declared invalid because it had already been used (original
activation) - use phone activation.