That's a lot of useful information, Tom. Thanks. Here are some points:
1. 4.5GB of system hard drive space is dangerously low! How large is
this hard drive? Before you do *anything*, you need to have as your goal
50% free space. Since you have another hard drive, you should copy most
of your data (Word Documents, Excel spreadsheets, MP3s, photos, videos,
archived e-mails, etc.) to it. Once, the data is copied, then you may
delete these files from your system hard drive to free up space.
2. The fact that you do not have an AMD processor and you have SP1 is
good news. Instead of installing SP2, you should actually install SP3.
In order to successfully install SP3, you should do three things:
a) download the SP3 installation file:
WindowsXP-KB936929-SP3-x86-ENU.exe
from:
http://www.microsoft.com/DownLoads/d...displaylang=en
b) disconnect peripheral devices such as your printer, external hard
drive, etc. The only devices left should be your mouse, keyboard, and
monitor. You should even physically disconnect from your Internet
connection.
c) configure a clean boot (which may be undone once the Service Pack is
installed):
http://support.microsoft.com/kb/310353
The reason you want to configure a clean boot is you want to make sure
there are no potentially interfering programs are running while you
install SP3. Very often, people who are running certain antivirus
programs, for instance, wind up having problems installing SP3 (and SP2
for that matter). Configuring a clean boot environment eliminates this
possibility.
3. Before you install SP3, I would recommend two things:
a) back up all your data, which is *always* a good precaution. I prefer
to make an image of C: and store this image archive to an external hard
drive.
b) ensure you are malware-free. This page has excellent information:
http://www.elephantboycomputers.com/...iruses_Malware
4. After you install SP3, reboot TWICE. Plug everything else back in and
undo the clean boot settings. Then you should make sure your Windows is
fully patched by installing only the critical updates from Windows
Update (and continue to do this regularly!). I would recommend
deselecting IE7 because there is a best-practices method to install IE7
as well (which also involves a standalone installation file). Post back
when you are ready for those.
5. I'm not familiar with Kinko's online printing service, so I am
unfamiliar with any programs or add-ons that might be interfering with
your Web browser. It is important, of course, to regularly empty your
browser cache (Temporary Internet Files).
6. For Java and Adobe Flash, generally you need to make sure you are
running as a user with administrative privileges. That should be for
another thread, so when you are ready, post back with those particular
questions.
"Tom B." <(E-Mail Removed)> wrote in message
news

F44553C-90AE-4E96-96B1-(E-Mail Removed)...
> Thanks Daave.
> I have a Dell 2350 running Windows XP Home 2002 Version. I have about
> 4.5 GB
> of main hard drive space left (not including an additional external
> with
> about 65 G's). I have 768 MB RAM. I have an Intel Celeron 2.00 GHz and
> I'm
> yes, I'm still running SP1.
> SP1 has been cool with me all this time, but now I'm encountering
> difficulties with it, being that Microsoft doesn't even make updates
> for it
> anymore. My IE6 browser keeps closing when I try to send copies
> directly to
> Kinko's online now, through their Print Online site. I could never
> upgrade to
> IE7 with SP1, nor could I receive certain Java and Adobe upgrades.
> I hope your fix will work and I can finally move on.
> I'll keep you posted.
> Thanks.
> Tom B.
>
> "Daave" wrote:
>
>> "Tom B." <(E-Mail Removed)> wrote in message
>> news:7896DD08-446B-41F9-881D-(E-Mail Removed)...
>> >I have never installed Service Pack 2 because I always get an error
>> >3/4
>> >of
>> > the way through installation. My system has worked fine without it
>> > up
>> > until
>> > now. Now I'm having real browser problems and stuff.
>> > Every time I have ever attempted to download SP2, the error
>> > message
>> > code is
>> > Error Code: 0x80070080.
>> > How do I rectify this?
>> > I really want to upgrade my service pack.
>> > Thanks.
>>
>> 1. What is the make and model of your PC? What kind of CPU does it
>> have?
>>
>> 2. What Service Pack level are you at currently? SP1 or "Gold" (i.e.,
>> no
>> service pack)?
>>
>> Right-clicking My Computer will give you this information.
>>
>>
>>