"Mike D." <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Roger Abell [MVP] wrote:
>> ??? did I miss something here ?
>>
>> "Mike D." <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> >
>> > Roger Abell [MVP] wrote:
>> >> You have told us much about what is not there, but to really
>> >> help we need to know what is. For example, there was an
>> >> account that could be used, but trying this account now does
>> >> not work? and you are sure the account and its password
>> >> are being entered correctly?
>> >> Only one account is available to try ?
>> >> Is the machine in a domain ? If so ask the admins from the
>> >> central domain. Can you tell us anything of what she did ?
>> >>
>> >> "Mike D." <(E-Mail Removed)> wrote in message
>> >> news:(E-Mail Removed)...
>> >> > Hi, we recently opened a new real estate office and are drawing many
>> >> > new agents to our business (a good thing). However, one of the new
>> >> > agents came from a broker that had established a domain and password
>> >> > (the password was originally blank). The new agent tried to
>> >> > eliminate
>> >> > the 'Log on to Windows' window and changed something (she doesn't
>> >> > remember what) in attempt to eliminate this login screen. Now she
>> >> > can't get into anything. No matter what we try, this login screen
>> >> > will
>> >> > not let us pass (message: "The system could not log you on. Make
>> >> > sure
>> >> > your user name and domain are correct ....") The old administrator
>> >> > is
>> >> > not available for help (thought he might have setup an admin.
>> >> > password)
>> >> > but no help. I have even tried to restart in safe mode, but this
>> >> > login
>> >> > screen still appears. She desparately needs the information on her
>> >> > computer. How can I bypass or eliminate this screen to get her
>> >> > system
>> >> > up and going. Her system OS is XP Professional running on a Dell
>> >> > (if
>> >> > that makes any difference). I need your help as soon as possible -
>> >> > she
>> >> > is dead in the water. Any assistance to get her up and running again
>> >> > will be GREATLY appreciated. Thanks ....
>> >> > Mike D.
>> >> >
>> >Roger, I really appreciate your quick reply.
> I'll try to answer your questions as best as I can:
> (1) Originally the 'account' was set up by a past administrator who,
> again, is not available.
> She simply turned on her system and hit enter to wake up the system
> and go directly to the typical
> Windoes screen. Her username was already entered and she never used a
> password (blank).
> (2) The correct account and password are suspect, although her
> contention is 'that's the way it always was'.
> This is the primary reason that I need to bypass this 'Log on to
> Windows' screen to get her system
> to go directly to 'Start'.
> (3) This is a one user system (especially now). This system never was
> set
> up for multiple users. (
> 4) The machine is not in a domain as far as I can tell (no 3rd
> pulldown box on the login)
> although the machine might possibly think it is. And finally,
> (5) I wish I did know what she did. I might be able
> to backtrack her keystrokes, or at the very least, provide additional
> information.
> Again, thanks for you help, Roger. I really appreciate your
> effort to resolve this issue.
>
> Mike D.
>
Well, it sounds like the machine is pretty much in an unknown
state and with no way to even see what accounts are defined.
You could try one of the password setting codes to see if you
can get contol over login via the built-in admin account and
then take things from there.
The poster "myweb" has already provided link to one of the
most common such codes, or you can drill in to Karl's listing
at
http://securityadmin.info
I needed to hear that this is not domain joined and that you
are otherwise roadblocked before making such recommendation.
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