When I boot up I get Windows Installer trying to install TrayApp.msi. It asks
for
the file on cd or on computer. I have the file on computer but it gives
error when press ok. Error 1706. No valid source could be found for product
"trayapp". The windows installer can't continue.

I can't reboot, remove, or install programs. The TrayApp box stays on screen.
I can only hard boot and the Windows Installer starts over again.

Milt wrote:

> When I boot up I get Windows Installer trying to install TrayApp.msi.
> It asks for the file on cd or on computer. I have the file on
> computer but it gives error when press ok. Error 1706. No valid
> source could be found for product "trayapp". The windows installer
> can't continue.
>
> I can't reboot, remove, or install programs. The TrayApp box stays on
> screen. I can only hard boot and the Windows Installer starts over again.
Hi

Most likely it is Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000...t/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en...msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}


Alternatively, for a more user friendly interface to MSIZAP.EXE ,
take a look at this article:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default...b;en-us;290301

--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

It won't let me install anything cause it boots up "Windows Installer trying
to install TrayApp". it won't let me cancel from this. therfore, it says to
cancel when i try
to run Windows Installer CleanUp Utility

"Torgeir Bakken (MVP)" wrote:

> Milt wrote:
>
> > When I boot up I get Windows Installer trying to install TrayApp.msi.
> > It asks for the file on cd or on computer. I have the file on
> > computer but it gives error when press ok. Error 1706. No valid
> > source could be found for product "trayapp". The windows installer
> > can't continue.
> >
> > I can't reboot, remove, or install programs. The TrayApp box stays on
> > screen. I can only hard boot and the Windows Installer starts over again.
> Hi
>
> Most likely it is Windows Installer doing an on-demand installation...
>
> See "Every time I launch my application, Windows Installer performs an
> installation. How can I determine the cause of the on-demand installation?"
> in the FAQ at
>
> http://www.microsoft.com/windows2000...t/msi_faq.mspx
>
> To access the Application Log in the Event viewer,
> run the following command from Start/Run:
>
> eventvwr.msc
>
>
> If you are running Windows XP (or have access to a Windows XP computer,
> you can copy MSIZAP.EXE over to your Win2k computer):
>
> If a product code is listed there and this product is not really installed,
> MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
> the support tools installation package (on your WinXP CD) with some additional
> documentation included in suptools.chm (installed by suptools.msi).
>
> It will remove all Windows Installer entries for a product key that you feed
> it with.
>
> Note that if MSIZAP.EXE is used incorrectly it can affect other applications
> on the machine.
>
> Based on the documentation in
> http://msdn.microsoft.com/library/en...msizap_exe.asp
>
> this is what you should run:
>
> msizap T {product code}
>
> an example:
> msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}
>
>
> Alternatively, for a more user friendly interface to MSIZAP.EXE ,
> take a look at this article:
>
> Description of the Windows Installer CleanUp Utility
> http://support.microsoft.com/default...b;en-us;290301
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Milt wrote:

> It won't let me install anything cause it boots up "Windows
> Installer trying to install TrayApp". it won't let me cancel
> from this. therfore, it says to cancel when i try
> to run Windows Installer CleanUp Utility
Hi

This may work (if you are not able to install Windows Installer
CleanUp Utility):

Install the "Windows Installer Clean Up" program on another computer,
and copy (using a CD or USB stick) the files in the folder
C:\Program Files\Windows Installer Clean Up\ to your computer.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

[rkvoskuhl]

Originally Posted by =?Utf-8?B?TWlsdA==?=

When I boot up I get Windows Installer trying to install TrayApp.msi. It asks
for
the file on cd or on computer. I have the file on computer but it gives
error when press ok. Error 1706. No valid source could be found for product
"trayapp". The windows installer can't continue.

I can't reboot, remove, or install programs. The TrayApp box stays on screen.
I can only hard boot and the Windows Installer starts over again.

How do I fix it?

[ashersamson]

how to fix it