I've searched Microsoft, the web and groups but can't find this same
problem (similar, but not the same) with a solution, so I'll try here
to see if I have better luck.

Within the last two weeks whenever I double click to open a file in
Windows Explorer, Windows Installer launches and tries to install
Contribute 3. I have not recently installed Contribute or performed
any other software installations or updates other than Firefox. I have
not done any recent MS auto updates either. It first began when
clicking excel files, but now is happening with other MS files types
and plain text files.

I have to keep trying to cancel to get the dialog box to disappear.
One click won't do it. It just keeps tying to install.

Any suggestions will be appreciated!

Thanks!

glorywest wrote:

> I've searched Microsoft, the web and groups but can't find this same
> problem (similar, but not the same) with a solution, so I'll try here
> to see if I have better luck.
>
> Within the last two weeks whenever I double click to open a file in
> Windows Explorer, Windows Installer launches and tries to install
> Contribute 3. I have not recently installed Contribute or performed
> any other software installations or updates other than Firefox. I have
> not done any recent MS auto updates either. It first began when
> clicking excel files, but now is happening with other MS files types
> and plain text files.
>
> I have to keep trying to cancel to get the dialog box to disappear.
> One click won't do it. It just keeps tying to install.
>
> Any suggestions will be appreciated!

Check whether Contribute is seen in Add/Remove Programs. If so,
uninstall from there. If not, first backup your registry. Then open
regedit and go to edit/find. Enter Contribute (or Adobe if nothing is
subsequently found) and delete every key LHS) and/or every value
included within a key (RHS) that is found to contain Contribute. Reboot
your PC.

Many thanks for the reply. I will give this a try to see if it has any
effect.

>
> Check whether Contribute is seen in Add/Remove Programs. If so,
> uninstall from there. If not, first backup your registry. Then open
> regedit and go to edit/find. Enter Contribute (or Adobe if nothing is
> subsequently found) and delete every key LHS) and/or every value
> included within a key (RHS) that is found to contain Contribute. Reboot
> your PC.

I did remove Contribute through the Add/Remove programs and the
problem has disappeared. I will have to reinstall and hope that it
does not come back. I am wondering if an Adobe update for soem other
program triggered this. Contribute 3 is pre-Adobe.

Thanks again.