Anil,
thanks for your advice. Ther key is pointing to MS products such as WordArt,
Publisher, Office 2000 Disk 2 etc.
I still have the issue with trying to re-install InstMsiW.exe as I get the
message "An unexpected error occured".
And therefor cannot install any apps.
I had a support call in with MS, who recommended I ran the Cleanup utility
but this has now mad Outlook, Word & Ecel (and possibly others) not load at
all.
Outlook error is "The application required windows installer to run".
Word & Excell error is "Unable to run this command".
It looks like a format and re-install. Do you know Bill Gates' email
address.
regards
Gavin
"Anil Abraham" <(E-Mail Removed)> wrote in message
news:2bc9d01c468e9$f9b84bd0$(E-Mail Removed)...
> Search for this key {00040409-78E1-11D2-B60F-006097C998E7}
> in the registry. It should tell you which is the product
> causing the problem. It sould be HKCR\Installer\Products
>
>
>
>
> >-----Original Message-----
> >Lookin at otehr posts,. I believe the event viewer
> message is when I start Outlook, as it asking for the
> install disk every time. Clicking Cancel proceeds to load
> Outlook.
> >
> >Gavin
> >
> >"Gavin" wrote:
> >
> >> I am getting errors installing NAV 2004 Pro "The
> Installer requires that Microsoft Widows Installer be on
> your computer. Without it, you cannot install this
> Symantec product"
> >>
> >> I already have MSI installed.
> >>
> >> I downloaded InstMsiW.exe from the MS website and tried
> to install it, but got the following error "An unexpected
> error occured".
> >>
> >> The following is logged to the Application Log in Event
> Viewer:
> >>
> >> Detection of product '{00040409-78E1-11D2-B60F-
> 006097C998E7}',
> >> feature 'CustomerManagementApplication' failed during
> request for
> >> component '{73D1FD1A-2BE5-11D2-B153-00C04F990B2B}'
> >>
> >> I got the same error trying to install MSI from my
> WIn200 CD and Notons CD.
> >>
> >> Can anyone assist
> >>
> >> thanks
> >>
> >> Gavin
> >>
> >.
> >
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