We are working to make signature updates (and error messages) better before
RTM. We do like feedback such as this in order to help us correct problems
before release. The signature issue a lot of people hit happened on the day
you posted, so we were still investigating the issue. We are looking good to
release further information shortly. Thanks for being patient and testing
the beta.
--
-steve
Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
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"Mel" <(E-Mail Removed)> wrote in message
news:BB71DF10-11E4-4AAA-B11D-(E-Mail Removed)...
>I have the same exact problem with WD Update KB915597 (~ seems rediculous
>to
> fully reinstall Defender from the begininng ~ even for a work-around until
> MICROSOFT fixes this). Why doesn't MICROSOFT have a FIX for this or why
> aren't they willing to REDO this update to fix this problem that so many
> BETA
> users are having? At least I don't get an error response in DUTCH.
> I wonder if Defender will be able to move ahead with other updates since
> this one FAILED? Could be more problems on thre horizon unless we
> completely
> reinstall. NO HELP from MICROSOFT either - I tried. They suggest
> Newsgroups
> since it is in BETA and there is no trained support staff yet. Wouldn't
> you
> think the developers would like this feedback to FIX the inherent problems
> with it while it is in BETA. Otherwise WHY do we agree to use software
> when
> it is in BETA release???? I wonder?????
> ~Mel
>
> "Marix" wrote:
>
>> Just found the solution.
>> Download and re-install Windows Defender Beta2.
>> After reinstall WD will get the new defenition updates itself and if you
>> look in your update history you will notice that update 1.14.1408.8 is
>> successfully installed from an external source. I don't what caused the
>> problem in the first place, but anyway this workaround solved my problem.
>>
>> Marix
>>
>>
>> "Paul3637" wrote:
>>
>> > I have the same problem/same error message number - on a one month old
>> > DELL
>> > E510 with P4 640 (3.2 GHz). Today's other Windows automatic updates
>> > downoaded and installled fine except this one. It downloads fine but
>> > will
>> > not complete the installation. Will someone please let me know if they
>> > figiure out how to solve it.
>> >
>> > I have Trend Micro and tried installation with all virus scan and
>> > realtime
>> > spyware turned off. My one year old DELL 8400 with all the same anti
>> > spy but
>> > with McAfee Virus Scan & Firewall installed it fine via automatic
>> > updates.
>> >
>> > I tried 5 manual installs on this computer. Microsoft has not issued
>> > anything about this error message yet.
>> >
>> > *************************
>> > "Marix" wrote:
>> >
>> > > Windows Update automatically downloaded WindowsDefender update
>> > > 1.14.1408.8
>> > > (KB915597). After initalisation of the update Windows returns a
>> > > message (in
>> > > Dutch) like: "The installation of the updates cannot be completed."
>> > >
>> > > The update history shows that Defenition Update 1.14.1408.6 was
>> > > successfully
>> > > completed on april 21, but the automatic update 1.14.1408.8 for
>> > > Windows
>> > > Defender has failed 4 times. The error code is 0x36B1
>> > >
>> > > What is causing this error and what do I have do to solve this
>> > > problem?
>> > >